Sony BDP-CX960 Operating Instructions - Page 75

Additional Information Troubleshooting If you experience any of the following difficulties while using the player, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer. Power The power does not turn on. , Check that the AC power cord is connected securely. , It takes a short while before the player turns on. The message "A new software version has been found on the network. Perform version update?" appears on the screen when turning the player on. , See "Network Update" (page 62) to update the player to a newer software version. When turning the player on, appears on the screen, and "SYSTEM ERROR" appears in the front panel display. , Disconnect the power cord and wait for a while, then re-connect the power cord. If the condition persists, contact your nearest Sony dealer or local authorized Sony service facility. Disc The disc does not play. , The disc is dirty. , The disc is reversed. Insert the disc with the playback side facing left. , The disc is skewed. , You are attempting to play a disc with a format that cannot be played back by this player (page 81). , The region code on the BD or DVD does not match the player. , The player cannot play a recorded disc that is not correctly finalized (page 81). ,continued 75US Additional Information