Sony CPD-1303 Operating Instructions (primary manual) - Page 37

Troubleshooting

This

section

may

help

you

isolate

the

problem

and

as

a

result,

eliminate

the

need

to

contact

technical

support

and

allow

continued

productivity.

Symptom

Check

these

items

No

picture

If

neither()

(power)

indicator

nor

POWER

SAVING

indicator

is

lit

•

Check

that

the

power

cord

is

properly

connected.

•

Check

that

the

power

switch

is

in

the

"ON"

position.

If

POWER

SAVING

indicator

is

lit

•

Check

that

your

computer

power

switch is

in

the

"ON"

position.

•

Check

that

the

video

cable

is

properly

connected

and

all

plugs

are

-

firmly

seated

in

their

socket.

•

Check

that

the

5

BNC's

are

connected

in

the

right

order.

(from

power

cord

side:

Red

-Green

-

Blue

-HD

-VD)

'

•

Ensure

that

no

pins

are

bent

or

pushed

in

the

HD15

connector

of

the

cable.

•

Check

that

the

video

card

is

seated

completely

in

a

proper

bus

slot.

There

may

be

a

particular

bus

slot

specified

for

your

video

board

to

be

seated

among

8,

16,

and

VL-Bus

slots.

•

If

the

impedance

switch

on

the

back

of

the

monitor

is

set

to

75

O,

try

switching

to

2

kQ

or

vice

versa.

•

Check

that

the

video

frequency

range

is

within

that

specified

for

the

monitor.

•

If

using

a

Mac

system,

check

that

a

proper

HD15-D15

adapter

is

provided

to

work

correctly

with

your

Mac.

If

(!)

(power)

and

POWER

SAVING

indicators

are

both

flashing

•

If

the

impedance

switch

on

the

back

of

the

monitor

is

set

to

75

Q.

Turn

off

the

monitor,

move

the

switch

to

2

kQ,

and

turn

the

monitor

on.

If

the

indicators

are

still

flashing,

there

is

a

potential

monitor

failure.

Contact

your

dealer.

If

your

computer

is

a

Macintosh

system.

•

Check

that

micro

switches

are

properly

set

on

the

Macintosh

adapter

for

your

system.

(See

the

adapter

manual.)

Picture

is

scrambled

•

If

the

impedance

switch

on

the

back

of

the

monitor

is

set

to

75

Q,

try

switching

to

2

kS≥

or

vice

versa.

Check

your

graphics

board

manual

for

proper

monitor

setting

on

your

Multiscan

SE

series

monitor.

•

Check

this

manual

and

confirm

that

the

graphic

mode

and

frequency

at

which

you

are

trying

to

operate

is

supported.

Even

within

range

some

video

boards

may

have

a

sync

pulse

that

is

too

narrow

for

the

monitor

to

sync

correctly.

Color

is

not

uniform

•

Trip

the

power

switch

once

to

activate

Auto

-degauss

cycle.

This

function

is

to

demagnetize

the

metal

frame

of

the

CRT

to

obtain

neutral

field

for

uniform

color

reproduction.

If

a

second

degauss

cycle

is

needed,

allow

a

minimum

interval

of

20

minutes

for

the

best

result.

White

does

not

look

white

•

Check

that

the

5-BNC's

are

connected

in

the

right

order.

(from

power

cord

side:

Red

-Green

-

Blue

-HD

-VD)

•

Perform

color

temperature

adjustment

(page

10).

•

If

the

video

format

is

not

listed

in

the

compatibility

table

on

page

6,

there

may

be

a

background

level

problem

(background

too

bright

or

greenish).

Try

black

level

toggle

switch

(page

11).

•

If

your

computer

is

a

Macintosh

system,

check

that

micro

switches

are

properly

set

on

the

Macintosh

adapter

for

your

system.

(See

the

adapter

manual.)

Screen

image

is

not

centered

or

sized

properly

•

Adjust

"Centering",

"Size"

or

"Raster

Rotation"

control

(page

9).

•

Some

video

modes

do

not

fill

the

screen

to

the

edge

of

the

monitor.

There

is

no

single

answer

to

solve

the

problem.

There

is

a

tendency

to

have

this

problem

on

higher

refresh

timings

and

Macintosh

video

timings.

To

be

continued

13

Sony CPD-1303 Operating Instructions (primary manual) - Page 37

Troubleshooting

Page 37 highlights