Sony DVP-NC600 Operating Instructions (DVP-NC600 CD/DVD Player) - Page 71

The player does not operate properly. , When static electricity, etc., causes the player to operate abnormally, press POWER on the player to turn the player off and then on again. Nothing is displayed on the front panel display. , "DIMMER" in "CUSTOM SETUP" is set to "OFF." Set "DIMMER" to "BRIGHT" or "DARK" (page 65). 5 numbers or letters are displayed on the screen and on the front panel display. , The self-diagnosis function was activated. (See the table on page 71.) The disc tray does not open and "LOCKED" appears on the front panel display. , Contact your Sony dealer or local authorized Sony service facility. Self-diagnosis Function (When letters/numbers appear in the display) When the self-diagnosis function is activated to prevent the player from malfunctioning, a five-character service number (e.g., C 13 00) with a combination of a letter and digits appears on the screen and the front panel display. In this case, check the following table. C:13:00 First three characters of the service number Cause and/or corrective action C 13 The disc is dirty. , Clean the disc with a soft cloth (page 8). C 31 The disc is not inserted correctly. , Re-insert the disc correctly. E XX (xx is a number) To prevent a malfunction, the player has performed the selfdiagnosis function. , Contact your nearest Sony dealer or local authorized Sony service facility and give the 5-character service number. Example: E 61 10 Additional Information 71