Sony HDR-PJ670 Help Guide - Page 179

This product is not recognized by the computer., Self-diagnosis display

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[259] Troubleshooting Troubleshooting Connecting to a computer This product is not recognized by the computer. Disconnect all USB devices from the USB jack of your computer except the keyboard, mouse, and this product. Disconnect the Built-in USB Cable from the computer and restart the computer, then connect the computer and this product again in the correct order. When both the Built-in USB Cable and the Multi/Micro USB terminal of this product are connected to the external devices at the same time, disconnect the one that is not connected to a computer. [260] Troubleshooting Self-diagnosis display/Warning indicators display/Warning indicators Self-diagnosis display Self-diagnosis If indicators appear on the LCD monitor, check the following. If the problem persists even after you have tried to fix a couple of times, contact your Sony dealer or local authorized Sony service facility. In this case, when you contact them, give them all the numbers of the error code beginning with C or E. You may hear a melody when an important warning indicator appears on the LCD monitor. C:(or E:) : (Self-diagnosis display) C:04: You are not using the designated battery pack. Make sure to use the designated battery pack. Connect the AC Adaptor and the USB cable firmly. C:06: The battery pack temperature is high. Change the battery pack or place it in a cool place. C:13: / C:32: Remove the power source. Reconnect it and operate this product again. E: :

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[259] Troubleshooting
Troubleshooting
Connecting to a computer
This product is not recognized by the computer.
Disconnect all USB devices from the USB jack of your computer except the keyboard,
mouse, and this product.
Disconnect the Built-in USB Cable from the computer and restart the computer, then
connect the computer and this product again in the correct order.
When both the Built-in USB Cable and the Multi/Micro USB terminal of this product are
connected to the external devices at the same time, disconnect the one that is not
connected to a computer.
[260] Troubleshooting
Self-diagnosis display/Warning indicators
Self-diagnosis
display/Warning indicators
Self-diagnosis display
If indicators appear on the LCD monitor, check the following. If the problem persists even
after you have tried to fix a couple of times, contact your Sony dealer or local authorized
Sony service facility. In this case, when you contact them, give them all the numbers of the
error code beginning with C or E.
You may hear a melody when an important warning indicator appears on the LCD monitor.
C:(or E:)
:
(Self-diagnosis display)
C:04:
You are not using the designated battery pack. Make sure to use the designated battery
pack.
Connect the AC Adaptor and the USB cable firmly.
C:06:
The battery pack temperature is high. Change the battery pack or place it in a cool place.
C:13:
/ C:32:
Remove the power source. Reconnect it and operate this product again.
E:
: