Sony HT-CT390 Operating Instructions - Page 23
Troubleshooting, General - subwoofer not working
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Additional Information On placement • Place the system in a location with adequate ventilation to prevent heat buildup and prolong the life of the system. • Do not place the system near heat sources or in a place subject to direct sunlight, excessive dust, or mechanical shock. • Do not place anything at the rear of the Bar Speaker and subwoofer that might block the ventilation holes and cause malfunctions. • If the system is being used in combination with a TV, VCR, or tape deck, noise may result and picture quality may suffer. In such a case, place the system away from the TV, VCR, or tape deck. • Use caution when placing the system on a surface that has been specially treated (with wax, oil, polish, etc.), as staining or discoloration of the surface may result. • Take care to avoid any possible injury from the corners of the Bar Speaker and subwoofer. • Keep 3 cm (1 3/16 in) or more space under the Bar Speaker when you hang it on a wall. On operation Before connecting other equipment, be sure to turn off and unplug the system. If you encounter color irregularity on a nearby TV screen Color irregularities may be observed on certain types of TV. • If color irregularity is observed... Turn off the TV, then turn it on again after 15 to 30 minutes. • If color irregularity is observed again... Place the system further away from the TV. On cleaning Clean the system with a soft, dry cloth. Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzine. If you have any question or problem concerning your system, please consult your nearest Sony dealer. Troubleshooting If you experience any of the following difficulties while using the system, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer. General The power does not turn on. Check that the AC power cord (mains lead) is connected securely. The system does not work normally. Disconnect the AC power cord (mains lead) from the wall outlet (mains), then reconnect after several minutes. The system is turned off automatically. The auto standby function is working. Set "ASTBY" in "SYS >" to "OFF" (page 17). The system does not turn on even when the TV is turned on. Set "HDMI>" - "CTRL" to "ON" (page 17). The TV must support the Control for HDMI function (page 18). For details, refer to the operating instructions of your TV. Check the speaker settings of the TV. The system power syncs with the speaker settings of the TV. For details, refer to the operating instructions of your TV. If the sound was output from the speakers of the TV the previous time, the system does not turn on even when the TV is turned on. 23US