Sony KV-36FS120 Operating Instructions - Page 44

Remote Control Problem I cannot operate the remote control I cannot change channels with the remote control I lost the remote control Possible Remedies ❏ Check the orientation of the batteries. ❏ Batteries could be weak. Replace them (page 2). ❏ Move the TV three to four feet away from fluorescent lights. ❏ Make sure you have not inadvertently switched your TV from the channel 3 or 4 setting if you are using another device to change channels. ❏ You can use the front panel controls to access your menus, change channels, adjust the volume, or change video inputs (page 2). Contact your nearest Sony Dealer to order a replacement. To find out the nearest dealer, please call our Sony Direct Accessory and Part Center at 1-800-488-7669 (U.S. residents only). Other Information Video Problem No picture, no sound Poor or no picture, good sound No color Snow on the screen Dotted lines or stripes Double images or ghosts 36 Possible Remedies ❏ Make sure the power cord is plugged in. ❏ If a red light flashes on the front of your TV for more than a few minutes, disconnect and reconnect the power cord. If the problem continues, call your local service center. ❏ Check the TV/VIDEO setting. When watching TV, set it to TV; when watching video equipment, set it to VIDEO 1, 2, 3 or 4 (page 4). ❏ Make sure you have inserted the batteries correctly into the remote control (page 2). ❏ Try another channel to rule out station trouble. ❏ Adjust the Picture setting in the Video menu (page 22). ❏ Adjust the Brightness setting in the Video menu (page 22). ❏ Check the antenna and/or cable connections (page 6). ❏ Adjust the Color setting in the Video menu (page 22). ❏ Check the Cable setting in the Channel menu (page 25). ❏ Check the antenna and/or cable connections (page 6). ❏ Make sure the channel selected is currently broadcasting. ❏ Adjust the antenna. ❏ Move the TV away from other electronic equipment. Some electronic equipment creates electrical noise, which can interfere with TV reception. ❏ Check your outdoor antenna or call your cable service.