Sony KV-36FS120 Operating Instructions - Page 45

Audio Problem Good picture, no sound Low or no audio (TV and cable box) Possible Remedies ❏ Press so that Muting disappears from the screen (page 4). ❏ Check your Audio settings. Your TV may be set to Auto SAP in the MTS feature (page 23). ❏ Make sure the speaker option is set to On in the Audio Menu. ❏ Press to adjust your TV's volume. ❏ Some cable boxes have volume level controls. Check and see if your cable box remote has a volume control. Channels Problem Possible Remedies I cannot receive ❏ higher number ❏ channels (UHF) when using an antenna Make sure Cable is set to Off in the Channel menu (page 25). Perform Auto Program to add channels that are not presently in the memory (page 17). Cable stations don't seem to work ❏ Make sure Cable is set to On in the Channel menu (page 25). ❏ Perform Auto Program to add channels that are not presently in the memory (page 17). Contacting Sony Before calling our Customer Information Services Center, reset the TV to factory settings (see page 17). Please have your TV serial number ready. The number is located on the rear of your TV and on the front cover of this manual. Our Customer Information Services Center phone number is 1-800-222-SONY (7669) (US residents only) or 1-877-899 SONY (7669) (Canadian residents only). Other Information 37