Sony MSAC-US40 Operating Instructions - Page 39

Troubleshooting Symptom The Memory Stick icon (Removable disk) is not displayed. The "Memory Stick" cannot be accessed from Explorer or My Computer. Cause/Solution •Not connected correctly. t Connect correctly. (Page 19) •In addition to this unit, another device is connected to the USB port on the computer. t Disconnect other USB devices than this unit. Or turn off the power and reboot. •The driver is not installed. t Install the driver from the supplied CD-ROM. (Page 16) •No "Memory Stick" inserted. t Insert a "Memory Stick." The access lamp is not on •Foreign matter adhering to the when a "Memory Stick" is connector section of the "Memory inserted. Stick." t Check whether dust or dirt is adhering to the connector section of the "Memory Stick." Remove any foreign matter and insert the "Memory Stick" again. Music data can no longer be used on the computer •The System Restore function found in Windows Me and Windows XP have been executed. (Page 11) t When you have backup data, restore the backup data to the computer. For how to use the backup tool, see the Help manual for "SonicStage." 39-GB