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Sony PCNA-MR10 User Guide - Page 123

Sony Customer Information Services Center, Hardware feature or software application issue

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Contacting Sony for Help and Support Sony Customer Information Services Center If other support options do not resolve your issue, you can contact a Sony Support representative directly. Before making a call to the Sony Customer Information Services Center, have this basic information readily available. 1 Model number 2 Serial number* Example: 3 Purchase date (RoomLink™ unit) 4 Hardware feature or software application issue 5 Brief description of the issue For RoomLink™ devices purchased in the U.S. and Canada, contact a Sony Support representative at 1-866-307-7669. * The serial number is located on the bottom of the RoomLink™ unit. The serial number is printed on a white barcode label. 123

Section	Page
About RoomLink	4
Canadian ICES-003	10
Contents	11
Welcome	15
About RoomLink	16
TV and video	16
Music	16
Photos/Still Images	16
Multimedia compatibility	17
Video and Movie file compatibility	17
Music file compatibility	17
Photo/Still Image file compatibility	17
Unpacking your RoomLink	18
Manuals	18
Locating Controls, Jacks, and Ports	19
Front panel	20
Back panel	21
Remote Commander	22
Setting Up RoomLink	25
VAIO Computer Compatibility	26
System requirements	27
Setting Up RoomLink	27
Connecting the power cord	27
Attaching the ferrite core	29
Setting up the Remote Commander unit	30
To program the Remote Commander	30
Evaluating your Home Network Environment	32
ENVIRONMENT 1: DSL/cable modem equipped with a built-in router and network switch ports	32
Environment 1 — Connection method:	33
ENVIRONMENT 2: DSL/cable modem with built-in router, without network switch ports	34
Environment 2 — Connection method:	35
ENVIRONMENT 3: DSL/cable modem without a built-in router	36
Environment 3 — Connection method:	37
ENVIRONMENT 4: Network cable is connected to a LAN, shared in a residential complex	38
Environment 4 — Connection method:	39
ENVIRONMENT 5: The VAIO® computer is connected to the Internet using the built-in modem	40
Environment 5 — Connection method:	40
ENVIRONMENT 6: VAIO computer is not connected to the Internet*	41
Environment 6 — Connection method:	41
ENVIRONMENT 7: Connecting multiple VAIO computers (Under conditions similar to Environment 5 and 6)	42
Environment 7 — Connection method:	43
Connecting RoomLink to a TV	44
Connecting RoomLink and TV through a video recorder	45
Connecting RoomLink to digital sound system equipment	46
Assigning a fixed IP address	47
To assign a fixed IP address	47
Additional Information	49
Operating RoomLink	50
To begin using RoomLink	50
To stop using RoomLink	50
Configuring Software for Use with RoomLink	51
Configuring VAIO Media software	52
Preparing your multimedia content.	52
Setting up a VAIO Media server computer	52
Configuring Giga Pocket Software	55
Configuring RoomLink	57
Configuring Default Settings	58
Connecting to a server automatically	58
To cancel the default server settings	59
Configuring a default startup screen	59
Configuring your VAIO computer to start automatically	62
To change the system Standby setting	64
Setting Up RoomLink	65
Specifying an IP address	65
Updating RoomLink firmware	67
Resetting to the original factory settings	68
Registering RoomLink and your VAIO computer	69
To register the network media receiver	69
To register RoomLink to your VAIO computer	71
To complete registration	73
Watching and Recording TV Programs	75
Watching TV programs	76
Watching TV programs	76
To view a TV program received from a different VAIO computer (server)	77
To change the audio mode	78
To view video content using the Video IN or S-video In jack on your VAIO computer	78
Additional Information	78
Changing your TV display quality	79
Recording TV programs	80
Starting a recording session	80
To view or hide the information display	82
To record a TV program received from a different VAIO computer (server)	82
Additional Information	82
Recording TV programs using the digital timer	83
Canceling a timer recording	85
Changing a timer recording	85
Additional information	85
Viewing Video	87
Playing Video	88
Watching video content	88
To view the Video Capsule while rewinding or fast-forwarding	89
To view a video or movie stored on another VAIO computer (server)	90
To stop playback of a Video Capsule	90
To pause playback of a Video Capsule	90
To sort Video Capsules	90
To delete Video Capsules	91
To protect Video Capsules	92
To cancel the protection on Video Capsules:	92
Changing the video settings	93
Using the film roll feature	94
Using the time search feature	94
Resuming video playback from the original frame	95
Listening to Music	97
Playing Music	98
Listening to music	98
To play music files stored on another VAIO computer (server)	100
To navigate within a Playlist during playback	100
To rewind or fast-forward the music track	100
To stop playback	100
To pause playback	100
To loop a music track	101
To choose a PLAY mode	102
To sort folders or Playlists	102
Viewing Photos	103
Viewing Photos/Still Images	104
About PictureGear Studio software	104
Viewing Photos	105
To view photos stored on another VAIO computer (server)	106
Additional information	106
Using index view (thumbnails)	107
Starting the slide show from a specific photo	108
Viewing a single photo	109
Changing the slide show settings	109
Adding background music to a slide show	110
Troubleshooting	111
About Power Connections	112
RoomLink does not start or operate	112
The RoomLink unit doesn’t turn off	112
The VAIO computer does not resume from Standby or Hibernate mode	113
About the Remote Commander	114
The Remote Commander does not control TV functions	114
About Visual and Audio Reception	114
There is no visual displayed on the TV screen	114
Visual and audio reception is interrupted or distorted	115
About Connecting to a Server	115
Cannot connect to a server	115
The server is listed as “Unknown”	117
The “Select a server” screen always appears	117
About Recording and Playback	117
The recording stops after 30 minutes	117
It takes a long time to start or stop recording	118
RoomLink does not access TV programs	118
The Remote Commander works slowly	118
TV viewing is delayed	118
Support Options	119
Immediate Help and Support	120
Your RoomLink™ device is supplied with these support options:	120
Your VAIO® computer is supplied with these support options:	120
Contacting Sony for Help and Support	122
Sony Computing Support Web site	122
Sony Customer Information Services Center	123
Specifications PCNA-MR10	125