Sony PCV-RX270DS User Guide - Page 55

Resources Resources Sony provides several support options for your Sony computer. When you have questions about your computer and the preinstalled software, check these sources for answers, in the following sequence: Quick Start VAIO Digital Studio™ User Guide Online (Electronic) Documentation Manuals and online help files that may accompany your preinstalled software VAIO Support Agent Knowledge Database Contains information on how to set up your computer quickly and easily. The User Guide (this manual) contains information on how to get the most from your computer, find help, and solve common problems. Also includes product specifications. QuickStart and the User Guide are available electronically on your hard drive. Two additional guides, Upgrading and Maintaining Your VAIO Digital Studio™ Computer and the Troubleshooting Help are also available online. To access online documentation, click the Start button, point to Help Center, and then point to the desired document. Most manuals for preinstalled software are located on your hard disk drive as online help files. You can access online help files from the Help menu in a specific application. A printed manual is available for some applications. Vaio support agent can be accessed from the Windows desktop. Using advanced diagnostic technology, Sony's VAIO Support Agent runs scheduled protections of your applications, network settings, and other important software settings. When your software is protected, you can use VAIO Support Agent to repair software problems by restoring your software to any of the previously protected states. Provides instant access to information on commonly encountered problems. Enter a description of your problem and the Knowledge Database searches for the corresponding solutions online. You can access the Sony Knowledge Database at http://www.sony.com/pcsupport 55