Sony PCWA-A500 Operating Instructions - Page 28

Getting help - troubleshooting

Page 28 highlights

Getting help This section describes how to get help and support from Sony, as well as troubleshooting tips for your Wireless LAN Access Point. About Sony's Support Options Sony provides several support options for your Wireless LAN Access Point. ❒ This Operating Instructions explains how to use your Wireless LAN Access Point. ❒ Quick Start Guide explains how to install the Wireless LAN Access Point. ❒ Access Point Online Help explains how to configure the Access Point. ❒ The Sony Wireless LAN Access Point support Web site http://www.sony.com/ wirelesslansupport/ provides the latest information on your Wireless LAN Access Point. ❒ The Sony e-mail support service answers your questions by electronic mail. Just send your question in an email message and a customer service representative will reply. To send a question to Sony e-mail support, fill out the e-mail form at http://www.sony.com/ wirelesslansupport/ ❒ The Sony fax-back service provides you with answers to commonly asked questions. You can use this automated service to request a list of available topics then select the topics you want to receive. To contact the Sony fax-back service, call 1-877-760-7669. ❒ The Sony Customer Information Services Center offers information about your Access Point, Wireless LAN PC Card, and other Sony products that work with your computer. To contact the Sony Customer Information Services Center, call 1-877-760-7669. Open 24 hours/day, 7 days/week. 28

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28
Getting help
This section describes how to get help and support
from Sony, as well as troubleshooting tips for your
Wireless LAN Access Point.
About Sony’s Support Options
Sony provides several support options for your
Wireless LAN Access Point.
This Operating Instructions
explains how to use your Wireless LAN
Access Point.
Quick Start Guide
explains how to
install the Wireless LAN Access Point.
Access Point Online Help
explains
how to configure the Access Point.
The Sony Wireless LAN Access
Point support Web site
wirelesslansupport/
provides the
latest information on your Wireless
LAN Access Point.
The Sony e-mail support service
answers your questions by electronic
mail. Just send your question in an e-
mail message and a customer service
representative will reply. To send a
question to Sony e-mail support, fill out
the e-mail form at
wirelesslansupport/
The Sony fax-back service
provides
you with answers to commonly asked
questions. You can use this automated
service to request a list of available
topics then select the topics you want to
receive. To contact the Sony fax-back
service, call
1-877-760-7669
.
The Sony Customer Information
Services Center
offers information
about your Access Point, Wireless LAN
PC Card, and other Sony products that
work with your computer. To contact
the Sony Customer Information
Services Center, call
1-877-760-7669
.
Open 24 hours/day, 7 days/week
.