Sony PEG-TJ37 Troubleshooting Q&A - Page 36

Problems with the CLIE Update Wizard, Installation problems, Product Update problems - review

Page 36 highlights

Problems with the CLIE Update Wizard Installation problems Modules are not installed on my CLIÉ™ handheld. B Perform a HotSync® operation after registering a module to the HotSync® Manager on the CLIE Update Wizard window. When you perform a hard reset on your CLIÉ handheld, modules installed by using the CLIE Update Wizard are erased from your CLIÉ handheld. To restore these modules, select the HotSync® operation check box for the modules with a blue dot on the CLIE Update Wizard. Product Update problems A message "No new product updates found" appears. B You cannot perform product updates when you have downloaded all the currently available items. To review any previously deleted items, click [Restore deleted updates] from [Edit] I cannot register items to the HotSync® Manager. B Make sure the HotSync® operation check boxes for the product updates you want to install on your CLIÉ handheld are selected in [Package Name] in [CLIE]. Product update starts automatically. B The Automatic updates Notification feature is enabled. To disable this feature, click [Options], and [Automatic updates Notification]. Make sure that the check box next to [Use Automatic Updates Notification] is deselected. 36

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Problems with the CLIE Update Wizard
Installation problems
B
Perform a HotSync
®
operation after registering a module to the HotSync
®
Manager on the
CLIE Update Wizard
window.
When you perform a hard reset on your CLIÉ handheld, modules installed
by using the CLIE Update Wizard are erased from your CLIÉ handheld.
To restore these modules, select the HotSync
®
operation check box for the
modules with a blue dot on the CLIE Update Wizard.
Product Update problems
B
You cannot perform product updates when you have downloaded all the
currently available items.
To review any previously deleted items, click [Restore deleted updates]
from [Edit]
B
Make sure the HotSync
®
operation check boxes for the product updates you
want to install on your CLIÉ handheld are selected in [Package Name] in
[CLIE].
B
The Automatic updates Notification feature is enabled.
To disable this feature, click [Options], and [Automatic updates
Notification]. Make sure that the check box next to [Use Automatic Updates
Notification] is deselected.
Modules are not installed on my CLIÉ
handheld.
A message “No new product updates found” appears.
I cannot register items to the HotSync
®
Manager.
Product update starts automatically.