Sony PEG-TJ37 Troubleshooting Q&A - Page 6

Table of Contents Continued - downloads

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Table of Contents (Continued) Symptoms Page I cannot make a backup I cannot make a backup of some data on my computer with the Page 28 HotSync® operation I cannot connect to the Internet (for PEG-TJ37 only) I cannot connect to the Internet via a wireless LAN (for PEG- Page 29 TJ37 only) The message "Incorrect setting" or "Certification is invalid" Page 31 appears The contents of websites cannot be displayed (NetFront v3.1 for CLIE) (for PEG-TJ37 only) Images are not displayed Page 32 All or some website contents are not displayed Page 32 It takes too much time to download the contents of a website Page 32 I cannot access a certain website Page 33 I cannot use e-mail (CLIE Mail) I cannot send or receive e-mail messages I cannot send or receive e-mail messages Page 34 The message "Account is invalid" or "Incorrect password" is Page 34 displayed I cannot synchronize the data between CLIE Mail and e-mail Page 35 software, such as Outlook Express, on my computer Other problems I cannot synchronize the mail data with the e-mail software on Page 35 my computer Problems with the CLIE Update Wizard Installation problems Modules are not installed on my CLIÉ™ handheld. Page 36 6

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Table of Contents (Continued)
Symptoms
Page
I cannot make a backup
I cannot make a backup of some data on my computer with the
HotSync
®
operation
Page 28
I cannot connect to the Internet
(for PEG-TJ37 only)
I cannot connect to the Internet via a wireless LAN (for PEG-
TJ37 only)
Page 29
The message “Incorrect setting” or “Certification is invalid”
appears
Page 31
The contents of websites cannot be displayed
(NetFront v3.1 for CLIE) (for PEG-TJ37 only)
Images are not displayed
Page 32
All or some website contents are not displayed
Page 32
It takes too much time to download the contents of a website
Page 32
I cannot access a certain website
Page 33
I cannot use e-mail (CLIE Mail)
I cannot send or receive e-mail messages
I cannot send or receive e-mail messages
Page 34
The message “Account is invalid” or “Incorrect password” is
displayed
Page 34
I cannot synchronize the data between
CLIE Mail
and e-mail
software, such as
Outlook Express
, on my computer
Page 35
Other problems
I cannot synchronize the mail data with the e-mail software on
my computer
Page 35
Problems with the CLIE Update Wizard
Installation problems
Modules are not installed on my CLIÉ
™
handheld.
Page 36