Sony PEG-TJ37 Troubleshooting Q&A - Page 7

Symptoms, Product Update problems, HotSync, registration problems, Hard reset of your CLIÉ, handheld

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Page 7 highlights

Symptoms Product Update problems A message "No new product updates found" appears. I cannot register items to the HotSync® Manager. Product update starts automatically. It takes a long time to download items. HotSync® registration problems Product update modules you want to perform the HotSync® operation for are not displayed on the Install Manager window. Hard reset of your CLIÉ™ handheld After a hard reset, all updated data and applications on my CLIÉ™ handheld are erased. Problems on taking pictures A vertical band appears on the LCD display Peripheral devices are not recognized I cannot play music (AeroPlayer for CLIE) (for PEG-TJ37 only) Playing music There is no sound Sound is disrupted or not clear when background music is being played Sound is not clear I cannot play music while other applications are running Sound becomes distorted Page Page 36 Page 36 Page 36 Page 37 Page 37 Page 37 Page 39 Page 39 Page 39 Page 39 Page 40 Page 40 Continued on next page 7

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7
Symptoms
Page
Product Update problems
A message “No new product updates found” appears.
Page 36
I cannot register items to the HotSync
®
Manager.
Page 36
Product update starts automatically.
Page 36
It takes a long time to download items.
Page 37
HotSync
®
registration problems
Product update modules you want to perform the HotSync
®
operation for are not displayed on the
Install Manager
window.
Page 37
Hard reset of your CLIÉ
™
handheld
After a hard reset, all updated data and applications on my
CLIÉ™ handheld are erased.
Page 37
Problems on taking pictures
A vertical band appears on the LCD display
Page 39
Peripheral devices are not recognized
I cannot play music (AeroPlayer for CLIE)
(for PEG-TJ37 only)
Playing music
There is no sound
Page 39
Sound is disrupted or not clear when background music is
being played
Page 39
Sound is not clear
Page 39
I cannot play music while other applications are running
Page 40
Sound becomes distorted
Page 40
Continued on next page
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