Sony PEG-TJ37 Troubleshooting Q&A - Page 4

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Table of Contents Symptoms Page My CLIÉ handheld does not work properly I cannot turn on my CLIÉ handheld Page 10 The screen is not displayed even though the POWER LED is Page 10 on My CLIÉ handheld does not respond Page 11 My CLIÉ handheld keeps turning itself off Page 11 My CLIÉ handheld does not produce any sounds Page 12 The backlight does not turn on when I adjust the brightness Page 12 level The LCD display cannot be viewed properly Page 12 Applications do not operate properly after a soft reset is performed I cannot use the Jog Dial™ navigator Page 13 Page 13 Error messages An error message appears repeatedly Page 13 The message "Invalid process" appears when an application Page 13 is started An error message indicating insufficient memory appears Page 14 The HotSync® operation does not start and a message appears Page 14 on the screen An error message indicating insufficient memory appears Page 15 while receiving data/files using the IR port communication I cannot enter text properly My CLIÉ handheld does not recognize handwritten characters Page 16 (when using Graffiti® 2) My CLIÉ handheld does not recognize handwritten characters Page 16 (when using Decuma Input (for PEG-TJ37 only)) 4

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Table of Contents
Symptoms
Page
My CLIÉ handheld does not work properly
I cannot turn on my CLIÉ handheld
Page 10
The screen is not displayed even though the POWER LED is
on
Page 10
My CLIÉ handheld does not respond
Page 11
My CLIÉ handheld keeps turning itself off
Page 11
My CLIÉ handheld does not produce any sounds
Page 12
The backlight does not turn on when I adjust the brightness
level
Page 12
The LCD display cannot be viewed properly
Page 12
Applications do not operate properly after a soft reset is
performed
Page 13
I cannot use the Jog Dial
™
navigator
Page 13
Error messages
An error message appears repeatedly
Page 13
The message “Invalid process” appears when an application
is started
Page 13
An error message indicating insufficient memory appears
Page 14
The HotSync
®
operation does not start and a message appears
on the screen
Page 14
An error message indicating insufficient memory appears
while receiving data/files using the IR port communication
Page 15
I cannot enter text properly
My CLIÉ handheld does not recognize handwritten characters
(when using
Graffiti
®
2
)
Page 16
My CLIÉ handheld does not recognize handwritten characters
(when using
Decuma Input
(for PEG-TJ37 only))
Page 16