Sony PEG-UX40 Troubleshooting Q&A - Page 24

when the HotSync, Data cannot be synchronized with some applications

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I cannot cancel the HotSync® operation midway B If you cannot stop the HotSync® operation even by tapping [Cancel], perform a soft reset. b For details, refer to "Basic operations of your CLIÉ™ handheld: Restarting your CLIÉ™ handheld" in the supplied "Read This First (Operating Instructions)". It takes a long time to complete the HotSync® operation B Depending on the application you are using, it may require time to complete the HotSync® operation because of large data/file sizes. Data cannot be synchronized with some applications when the HotSync® operation is performed B The user name for Palm™ Desktop for CLIÉ does not match the one for your CLIÉ handheld. In Palm™ Desktop for CLIÉ, select the user name corresponding to your CLIÉ handheld user name. B The application is not set to synchronize files. Click (HotSync) in the task tray at the bottom right of your computer window and select [Custom] from the shortcut menu. Check that all the applications are set to synchronize files. B Third party backup or synchronization software is installed on your computer or CLIÉ handheld. In such a case, you may not synchronize some applications using Palm™ Desktop for CLIÉ. B There is insufficient memory space in your CLIÉ handheld. Delete unnecessary files and then perform the HotSync® operation again. B Private data is hidden in the Security screen. Hidden data cannot be displayed on Palm™ Desktop for CLIÉ. When you want to display hidden data, select [Show Records] below [Current Privacy:] in the Security screen and enter the password. 24

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24
B
If you cannot stop the HotSync
®
operation even by tapping [Cancel],
perform a soft reset.
b
For details, refer to “Basic operations of your CLIÉ™ handheld: Restarting your
CLIÉ™ handheld” in the supplied “Read This First (Operating Instructions)”.
It takes a long time to complete the HotSync
®
operation
B
Depending on the application you are using, it may require time to
complete the HotSync
®
operation because of large data/file sizes.
Data cannot be synchronized with some applications
when the HotSync
®
operation is performed
B
The user name for
Palm™ Desktop for CLIÉ
does not match the one for
your CLIÉ handheld.
In
Palm™ Desktop for CLIÉ
, select the user name corresponding to
your CLIÉ handheld user name.
B
The application is not set to synchronize files.
Click
(HotSync) in the task tray at the bottom right of your computer
window and select [Custom] from the shortcut menu. Check that all the
applications are set to synchronize files.
B
Third party backup or synchronization software is installed on your
computer or CLIÉ handheld.
In such a case, you may not synchronize some applications using
Palm™
Desktop for CLIÉ
.
B
There is insufficient memory space in your CLIÉ handheld.
Delete unnecessary files and then perform the HotSync
®
operation again.
B
Private data is hidden in the
Security
screen.
Hidden data cannot be displayed on
Palm™ Desktop for CLIÉ
. When
you want to display hidden data, select [Show Records] below [Current
Privacy:] in the
Security
screen and enter the password.
I cannot cancel the HotSync
®
operation midway