Sony PEG-UX40 Troubleshooting Q&A - Page 25

Palm™ Desktop for CLIÉ, HotSync Manager, does not start

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Troubleshooting Data cannot be synchronized with some applications when the HotSync® operation is performed B Make sure that Intellisync Lite is installed to synchronize Date Book, Address Book, To Do List and Memo Pad of your CLIÉ handheld with Microsoft® Outlook or Lotus Organizer. b For details, refer to "Intellisync Lite" in the "CLIÉ Application Manual" installed on your computer. I cannot back up some data using the HotSync® operation B Some add-on applications (and data thereof) installed on your CLIÉ handheld may not be backed up. Especially, add-on applications installed via infra-red beaming or via "Memory stick" media cannot be backed up using the HotSync® operation. Palm™ Desktop for CLIÉ does not start or cannot be selected from the menu B Is Palm™ Desktop for CLIÉ properly installed on your computer? The hardware or the software of your computer may not be compatible with Palm™ Desktop for CLIÉ. Uninstall Palm™ Desktop for CLIÉ and reinstall. HotSync Manager does not start ( (HotSync) is not displayed in the task tray at the bottom right of my computer window) B Reinstall Palm™ Desktop for CLIÉ. Continued on next page 25

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25
Troubleshooting
B
Make sure that
Intellisync Lite
is installed to synchronize
Date Book
,
Address Book
,
To Do List
and
Memo Pad
of your CLIÉ handheld
with
Microsoft
®
Outlook
or
Lotus Organizer
.
b
For details, refer to “Intellisync Lite” in the “CLIÉ Application Manual”
installed on your computer.
I cannot back up some data using the HotSync
®
operation
B
Some add-on applications (and data thereof) installed on your CLIÉ
handheld may not be backed up. Especially, add-on applications installed
via infra-red beaming or via “Memory stick” media cannot be backed up
using the HotSync
®
operation.
Palm™ Desktop for CLIÉ
does not start or cannot be
selected from the menu
B
Is
Palm™ Desktop for CLIÉ
properly installed on your computer?
The hardware or the software of your computer may not be compatible
with
Palm™ Desktop for CLIÉ
. Uninstall
Palm™ Desktop for CLIÉ
and reinstall.
HotSync Manager
does not start (
(HotSync) is not
displayed in the task tray at the bottom right of my
computer window)
B
Reinstall
Palm™ Desktop for CLIÉ
.
Data cannot be synchronized with some applications
when the HotSync
®
operation is performed
Continued on next page
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