Sony RM-AX1400 Operating Instructions - Page 25
Troubleshooting, Trouble with the Remote Commander's basic settings, Trouble with operation mode - firmware
UPC - 027242677043
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Troubleshooting If you have problems setting up or using the Remote Commander, first check the batteries (page 7), then check the items below. Refer also to Help of "AX1400 Remote Editor." Trouble with the Remote Commander's basic settings Problem The Remote Commander does not turn on. The display turns off automatically. The beep does not sound. Even though you hold down a button, it does not work as intended. The display setting is unintentionally changed. "RECOVERY" appears on the screen and all the buttons are disabled. Solution Check the remaining battery level. If low, replace with new ones. The Remote Commander is preset at the factory to turn the display off automatically if you do not operate for more than 30 seconds. You can reset the automatic-off time to 1-60 seconds (page 22). The beep is turned off. Turn the beep on (page 23). • The volume buttons and cursor buttons, and some others, continue to work when they are pressed and held. If you program the signals of such buttons, Remote Commander (RMAX1400) may not learn the signals accurately. Reprogram the signals by continuing to hold down the desired button of the other remote control until "Learning is complete." appears in the "AX1400 Remote Editor" screen. The batteries of the other remote control are weak. Replace with new ones and reprogram the signals. Unit Setting of the project set up on your PC is activated if you download data changed on your PC with the "Download the Unit Setting data together with the project data" box checked. A malfunction has occurred in Remote Commander's firmware. Update the firmware using "AX1400 Remote Editor." Trouble with operation mode Problem Solution I cannot operate my component by pressing the Remote Commander's button. • Get closer to the component. The maximum operating distance is approximately 32.8 ft. (10 m). • Check that you are aiming the Remote Commander directly at the component, and that there are no obstructions between the Remote Commander and the component. • Turn on the components first, if necessary. • Check that the component has infrared remote capability. For example, if your component did not come with a Remote commander, it probably is not capable of being controlled by a Remote Commander. The video/audio component's volume is not controlled by the Remote Commander. • If your video components are connected to an audio component, see the Help menu provided in "AX1400 Remote Editor." • You have assigned another component which was originally set as TV or RCVR at the factory. In this case, the volume cannot be controlled when you select a component other than TV or RCVR. Additional Information Continued 25