Sony RM-AX1400 Operating Instructions - Page 27

Trouble with setting mode Problem Solution The Remote Commander fails to learn remote control signals. • When learning, place your component's remote control and Remote Commander (RM-AX1400) of about 1-3 inches (3-8 cm) apart. • Check the remaining battery power of both remote units. If low, replace with new ones. • Avoid learning in places under direct sunlight or strong fluorescent light. • When you program signals of an interactive signal exchange system remote control unit (supplied with some of Sony's receivers and amplifiers) to the Commander, the response signal of the main unit may interfere with the learning of the Commander. In such a case, move to a place where the signals will not reach the main unit (e.g. another rooms, etc.). • Perform the Learning procedure after turning off any nearby apparatus, such as an air-conditioner or infrared headphones. • The Remote Commander may fail to learn remote control signals near plasma TVs. Avoid learning near plasma TVs or turn off the plasma TV when learning. • The Remote Commander may fail to learn remote control signals under strong fluorescent light. • The Remote Commander may fail to learn remote control signals if the component generates interference. In this case, move away from the component when programming the Remote Commander. I cannot operate a component even after I programmed remote control signals with the "learning" function. If a noise is included in the learned signals, you may not operate a component. In this case, refer to "The Remote Commander fails to learn remote control signals" above. The setting mode unintentionally quits while setting up. If you do not operate for more than 60 seconds during setting mode, the Remote Commander automatically exits the setting mode and turns off. Perform the next operation step within 60 seconds. Additional Information Others Problem Solution I want to use an XPRESS function for multi-purpose components (VCR+DVD, TV+VCR, DVD+RCVR (receiver), etc.). I want to set a DVD player for both XPRESS-DVD and XPRESS-CD. When you have a multi-purpose component (such as a DVD/VCR combo), select only one of either component type. For example, in the case of a DVD/VCR combo, select "DVD" or "VCR." If you select both components, the XPRESS function will not work properly. You can set multiple XPRESS functions for one component. For example, when you watch a DVD, you can set the sound to output from the TV. Or, when you listen to a CD, you can set the sound to output from the RCVR (Receiver/Amplifier). My PC cannot recognize the USB connection. • Make sure to install the USB driver properly (page 10). • If the connection goes thorough a HUB, some PCs do not recognize it. In this case, connect it directly to the USB port of your PC. • If "E" is shown in the display, replace the batteries with new ones and reconnect the Remote Commander to your PC. If your PC still cannot recognize the USB connection, restart your PC. Customer Support Information After you have read through this manual, if you still cannot get the Remote Commander to work properly, call the Sony Customer Support Helpline at 1-800-822-2217. 27