Sony SDM-S204 Operating Instructions (primary manual) - Page 20
Trouble symptoms and remedies - troubleshooting
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Trouble symptoms and remedies If a problem occurs as a result of a connected computer or other equipment, refer to the connected computer/equipment's instruction manual. Use the self-diagnosis function (page 22) if the following recommendations do not resolve the problem. For further information and troubleshooting assistance, please visit Sony support website at: http://www.sony.net/ Symptom No picture If the 1 (power) indicator is not lit, or if the 1 (power) indicator will not light up when the 1 (power) switch is pressed, If the 1 (power) indicator turns on in red, If the 1 (power) indicator is green or flashing orange, If "CABLE DISCONNECTED" appears on the screen, If "NO INPUT SIGNAL" appears on the screen, or the 1 (power) indicator is either orange or alternating between green and orange, If "OUT OF RANGE" appears on the screen (page 19), If using Windows, If using a Macintosh system, Check these items • Check that the power cord is properly connected. • Check that the monitor's MAIN POWER switch is on (page 8). • Check that the 1 (power) switch is on. • Use the self-diagnosis function (page 22). • Check that the video signal cable is properly connected and all plugs are firmly seated in their sockets (page 6). • Check that the video input connector's pins are not bent or pushed in. • Check that the input select setting is correct (page 10). • A non-supplied video signal cable is connected. If you connect a non-supplied video signal cable, "CABLE DISCONNECTED" may appear on the screen. This is not a malfunction. • Check that the video signal cable is properly connected and all plugs are firmly seated in their sockets (page 6). • Check that the video input connector's pins are not bent or pushed in. • Check that the input select setting is correct (page 10). xProblem caused by a connected computer or other equipment, and not caused by the monitor • The computer is in the power saving mode. Try pressing any key on the keyboard or moving the mouse. • Check that your graphics board is installed properly. • Check that the computer's power is on. • Restart the computer. xProblem caused by a connected computer or other equipment, and not caused by the monitor • Check that the video frequency range is within that specified for the monitor. If you replaced an old monitor with this monitor, reconnect the old monitor and adjust the computer's graphics board within the following ranges: Horizontal frequency: 28-92 kHz (analog RGB), 28-75 kHz (digital RGB) Vertical frequency: 48-85 Hz (analog RGB), 60 Hz (digital RGB) Resolution: 1600 × 1200 or less • If you replaced an old monitor with this monitor, reconnect the old monitor and do the following. Select "SONY" from the "Manufacturers" list and select "SDM-S204" from the "Models" list in the Windows device selection screen. If "SDM-S204" does not appear in the "Models" list, try "Plug & Play." • When connecting a Macintosh computer, use an adapter (not supplied) if necessary. Connect the adapter to the computer before connecting the video signal cable. 20