Sony SPP-A985 Operating Instructions - Page 75

Symptom, Remedy, Caller ID, Power source/battery, connected to a Private Branch Exchange PBX.

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Page 75 highlights

Caller ID Symptom Remedy The caller's name and/or phone number does not appear on the display. • Make sure you have subscribed to Caller ID service. • Caller ID service may not work when the phone is connected to a Private Branch Exchange (PBX). • The call is made through company which does not offer Caller ID service. "OUT OF AREA" will appear on the display. • The call was "blocked". "PRIVATE" will appear on the display. • You have answered the call while "** RINGING **" was displayed. Be sure to answer after the Caller ID data is displayed. The caller's name and/or phone number does not appear on the display during call waiting. • Make sure you have subscribed to "Caller ID with call waiting" service (page 68). • Make sure nobody is talking with another phone on the same telephone line. You cannot dial the number from the Caller ID list. • Make sure you entered your home area code correctly (page 16). • You may need to change the number of digits of the phone number (page 66). • This function may not work when the phone is connected to a Private Branch Exchange (PBX). The memory match function does not work. • If the call is from an office which uses multiple lines, the phone number may not match the number you put in the memory. • If you have stored the phone number with an outside line access digit on a speed dialing key or in the Phone Directory because the phone is connected to a Private Branch Exchange (PBX), the phone number will not match the Caller ID data. The CHARGE lamp does not light up when you place the handset to charge. • Wipe the charge terminals of the base phone and the handset with a soft cloth for better contact of the charge terminals. • Make sure the handset is placed on the base phone properly. The battery duration is short. • The battery pack was charged less than 12 hours (due to power failure, etc.). • The usage life of the battery has expired and needs replacement. The CHARGE lamp flashes. • Move the handset closer to the base phone. • Make sure the battery is inserted in the handset. • The battery may be completely discharged. Charge the battery for more than 12 hours (page 13). It may require several times of charging to recover to its full capacity. Power source/battery Additional Information continued Additional Information 75US

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Additional Information
75
US
Additional Information
Symptom
The caller’s name and/or
phone number does not appear
on the display.
The caller’s name and/or
phone number does not
appear on the display during
call waiting.
You cannot dial the number
from the Caller ID list.
The memory match function
does not work.
The CHARGE lamp does not
light up when you place the
handset to charge.
The battery duration is short.
The CHARGE lamp flashes.
Remedy
•
Make sure you have subscribed to Caller ID service.
•
Caller ID service may not work when the phone is
connected to a Private Branch Exchange (PBX).
•
The call is made through company which does not
offer Caller ID service. “OUT
OF
AREA” will appear
on the display.
•
The call was “blocked”. “PRIVATE” will appear on
the display.
•
You have answered the call while “
**
RINGING
**
”
was displayed. Be sure to answer after the Caller ID
data is displayed.
•
Make sure you have subscribed to “Caller ID with call
waiting” service (page 68).
•
Make sure nobody is talking with another phone on
the same telephone line.
•
Make sure you entered your home area code correctly
(page 16).
•
You may need to change the number of digits of the
phone number (page 66).
•
This function may not work when the phone is
connected to a Private Branch Exchange (PBX).
•
If the call is from an office which uses multiple lines,
the phone number may not match the number you
put in the memory.
•
If you have stored the phone number with an outside
line access digit on a speed dialing key or in the
Phone Directory because the phone is connected to a
Private Branch Exchange (PBX), the phone number
will not match the Caller ID data.
•
Wipe the charge terminals of the base phone and the
handset with a soft cloth for better contact of the
charge terminals.
•
Make sure the handset is placed on the base phone
properly.
•
The battery pack was charged less than 12 hours (due
to power failure, etc.).
•
The usage life of the battery has expired and needs
replacement.
•
Move the handset closer to the base phone.
•
Make sure the battery is inserted in the handset.
•
The battery may be completely discharged. Charge
the battery for more than 12 hours (page 13). It may
require several times of charging to recover to its full
capacity.
Caller ID
Power source/battery
continued