Sony STR-GX60ES Operating Instructions - Page 26

Troubleshooting, Guide

Page 26 highlights

A Troubleshooting Guide Before proceeding through the check list below, examine the connections and the procedures outlined the manual. Should any problem persist after you have checked the following items, consult your nearest Sony dealer. . _ Amplifier Problem Sound is not heard. One channel does not transmit audio, or the volume from the left and right speakers is unbalanced. There is an abrupt loss of sound from one or both of the speakers, and the PROTECTOR indicator flickers in the display window. Sound transmitted from the speakers is reversed. Severe hum or noise is heard. Cause Remedy For STR-GX40ES/STR-GX50ES: The TAPE MONITOR jacks are not in use and the TAPE MONITOR button is pressed to ON. Press the TAPE MONITOR button to set to OFF. For STR-GX60ES: The ADAPTOR jacks are not in use and the ADAPTOR button is ON. Press the ADAPTOR button to set to OFF. The speaker or program source Connect the equipment correctly. equipment is not connected correctly. (See pages 6-9.) The correct speakers are not selected Set-the SPEAKERS selector with SPEAKERS selector. correctly. The correct FUNCTION selector is not pressed. Press the correct FUNCTION selector. The volume is set to minimum. Increase the volume. The BALANCE control is not set appropriately. Adjust the BALANCE control. The speaker or program source is not Connect the equipment correctly. connected correctly. (See pages 6-9.) A short-circuit problem activates the protective circuit. Turn off the receiver, eliminate the short-circuit problem and turn on the power again. If there is no short-circuit, consult your nearest Sony dealer. The SPEAKER IMPEDANCE SELECTOR on the rear is not set correctly. Set the SPEAKER IMPEDANCE SELECTOR correctly. The speakers are not connected correctly. e Connect the speaker with the correct @ polarities. (See page 8.) The connecting cords are not of shielded type. Use shielded type cords. A transformer, motor, TV or fluorescent light affects the connecting cord. Place the connecting cords in a location away from a transformer or motor, and at least 3 meters (10 feet) from a TV set or a fluorescent light. The audio components are too close to a TV set. If both are used at the same time, separate the TV from the audio components. The receiver is not grounded. Connect the ground wire to the antenna ground terminal. The connections are loose. Make secure connections. The plugs and jacks are dirty. Wipe the plugs and jacks with a cloth lightly dampened with alcohol. ._ _ 26

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A
Troubleshooting
Guide
Before
proceeding
through
the
check
list
below,
examine
the
connections
and
the
procedures
outlined
the
manual.
Should
any
problem
persist
after
you
have
checked
the
following
items,
consult
your
nearest
Sony
dealer.
Problem
Cause
Remedy
Amplifier
.
_
_
.
_
Sound
is
not
heard.
For
STR-GX40ES/STR-GX50ES:
The
TAPE
MONITOR
jacks
are
not
in
use
and
the
TAPE
MONITOR
button
is
pressed
to
ON.
Press
the
TAPE
MONITOR
button
to
set
to
OFF.
For
STR-GX60ES:
The
ADAPTOR
jacks
are
not
in
use
and
the
ADAPTOR
button
is
ON.
Press
the
ADAPTOR
button
to
set
to
OFF.
The
speaker
or
program
source
equipment
is
not
connected
correctly.
Connect
the
equipment
correctly.
(See
pages
6-9.)
The
correct
speakers
are
not
selected
with
SPEAKERS
selector.
Set
-
the
SPEAKERS
selector
correctly.
The
correct
FUNCTION
selector
is
not
pressed.
Press
the
correct
FUNCTION
selector.
The
volume
is
set
to
minimum.
Increase
the
volume.
One
channel
does
not
transmit
audio,
or
the
volume
from
the
left
and
right
speakers
is
unbalanced.
The
BALANCE
control
is
not
set
appropriately.
Adjust
the
BALANCE
control.
The
speaker
or
program
source
is
not
connected
correctly.
Connect
the
equipment
correctly.
(See
pages
6-9.)
There
is
an
abrupt
loss
of
sound
from
one
or
both
of
the
speakers,
and
the
PROTECTOR
indicator
flickers
in
the
display
window.
A
short-circuit
problem
activates
the
protective
circuit.
Turn
off
the
receiver,
eliminate
the
short-circuit
problem
and
turn
on
the
power
again.
If
there
is
no
short-circuit,
consult
your
nearest
Sony
dealer.
The
SPEAKER
IMPEDANCE
SELECTOR
on
the
rear
is
not
set
correctly.
Set
the
SPEAKER
IMPEDANCE
SELECTOR
correctly.
Sound
transmitted
from
the
speakers
is
reversed.
The
speakers
are
not
connected
correctly.
Connect
the
speaker
with
the
correct
@
e
polarities.
(See
page
8.)
Severe
hum
or
noise
is
heard.
The
connecting
cords
are
not
of
shielded
type.
Use
shielded
type
cords.
A
transformer,
motor,
TV
or
fluorescent
light
affects
the
connecting
cord.
Place
the
connecting
cords
in
a
location
away
from
a
transformer
or
motor,
and
at
least
3
meters
(10
feet)
from
a
TV
set
or
a
fluorescent
light.
The
audio
components
are
too
close
to
a
TV
set.
If
both
are
used
at
the
same
time,
separate
the
TV
from
the
audio
components.
The
receiver
is
not
grounded.
Connect
the
ground
wire
to
the
antenna
ground
terminal.
The
connections
are
loose.
Make
secure
connections.
The
plugs
and
jacks
are
dirty.
Wipe
the
plugs
and
jacks
with
a
cloth
lightly
dampened
with
alcohol.
26