Sony SVR-2000 Setup Guide - Page 59

t see my cable provider on the list

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Symptom When I power on my TV, I see a blue screen with a frowning TiVo in the upper left corner of my screen. Solution Your SVR Recorder is having trouble tuning to the channel you are on. Follow these steps to restore the video: • If you have a cable/satellite set-top box, make sure it is turned on. • Try changing channels. If you see the frowning TiVo on every channel, your video cable may have come loose. Check to make sure all the cable connections on the back of your SVR Recorder are secure. • Verify that you are receiving a video signal by temporarily connecting the video source directly to the TV. • Power cycle your SVR Recorder (unplug the AC power cord, wait 15 seconds, then reinsert the AC power cord). • Try swapping out your video cables to determine if one of your cables is bad. • Go to Messages and Setup and choose "Cable/Satellite Box," then choose "Connection to Recorder." Verify that the cable that is selected on this screen is the same cable you have used to connect your set-top box to the SVR Recorder. The "Video Status" on this screen should say "OK" when the correct input is selected. I don't see my cable provider on the list • If you are in Guided Setup, use the LEFT ARROW to go to the Zip Code screen to in Guided Setup. verify that you entered the correct zip code. • Go through the first setup call again. See "First Setup Call" in Guided Setup. • Check all of the cable providers listed for your Zip Code. Make sure your cable company hasn't merged or changed its name. Additional Information Troubleshooting 59

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59
Troubleshooting
Additional
Information
When I power on my TV, I see a blue
screen with a frowning TiVo in the
upper left corner of my screen.
Your SVR Recorder is having trouble tuning to the channel you are on. Follow these
steps to restore the video:
•
If you have a cable/satellite set-top box, make sure it is turned on.
•
Try changing channels. If you see the frowning TiVo on every channel, your video
cable may have come loose. Check to make sure all the cable connections on the
back of your SVR Recorder are secure.
•
Verify that you are receiving a video signal by temporarily connecting the video
source directly to the TV.
•
Power cycle your SVR Recorder (unplug the AC power cord, wait 15 seconds, then
reinsert the AC power cord).
•
Try swapping out your video cables to determine if one of your cables is bad.
•
Go to Messages and Setup and choose
“
Cable/Satellite Box,
”
then choose
“
Connection to Recorder.
”
Verify that the cable that is selected on this screen is the
same cable you have used to connect your set-top box to the SVR Recorder. The
“
Video Status
”
on this screen should say
“
OK
”
when the correct input is selected.
I don
’
t see my cable provider on the list
in Guided Setup.
•
If you are in Guided Setup, use the LEFT ARROW to go to the
Zip Code
screen to
verify that you entered the correct zip code.
•
Go through the first setup call again. See
“
First Setup Call
”
in Guided Setup.
•
Check all of the cable providers listed for your Zip Code. Make sure your cable
company hasn
’
t merged or changed its name.
Symptom
Solution