Sony VGC-LS37E User Guide - Page 126

What should I do if the power indicator Green lights but my screen stays blank?

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n 126 N Troubleshooting What should I do if the power indicator (Green) lights but my screen stays blank? ❑ If the orange MONITOR OFF indicator is on, press the MONITOR OFF button. ❑ Otherwise, follow these steps: 1 Press and hold the power button for more than four seconds to check that the power indicator goes out. Then turn on your computer again. 2 If your computer screen still stays blank, unplug the AC adapter and leave the computer for about five minutes. Then plug in the AC adapter and turn on the computer again. What should I do if my computer or software stops responding? ❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application window. ❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Lock button, and Shut Down to turn off your computer. ❑ If your computer does not turn off, press the Ctrl+Alt+Delete keys and click the arrow and Shut Down. If the Windows Security window appears, click Shut Down. next to the Shut down button ! Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data. ❑ If your computer still does not turn off, press and hold the power button until the computer turns off. ❑ Remove the power cord. ❑ Try reinstalling the software. ❑ Contact the software publisher or designated provider for technical support.

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126
n
N
Troubleshooting
What should I do if the power indicator (Green) lights but my screen stays blank?
❑
If the orange
MONITOR OFF
indicator is on, press the
MONITOR OFF
button.
❑
Otherwise, follow these steps:
1
Press and hold the power button for more than four seconds to check that the power indicator goes out. Then turn on
your computer again.
2
If your computer screen still stays blank, unplug the AC adapter and leave the computer for about five minutes. Then
plug in the AC adapter and turn on the computer again.
What should I do if my computer or software stops responding?
❑
If your computer stops responding while a software application is running, press the
Alt
+
F4
keys to close the application
window.
❑
If the
Alt
+
F4
keys do not work, click
Start
, the arrow next to the
Lock
button, and
Shut Down
to turn off your computer.
❑
If your computer does not turn off, press the
Ctrl
+
Alt
+
Delete
keys and click the arrow
next to the
Shut down
button
and
Shut Down
.
If the
Windows Security
window appears, click
Shut Down
.
!
Turning off your computer with the
Ctrl
+
Alt
+
Delete
keys or the power button may cause loss of unsaved data.
❑
If your computer still does not turn off, press and hold the power button until the computer turns off.
❑
Remove the power cord.
❑
Try reinstalling the software.
❑
Contact the software publisher or designated provider for technical support.