Sony WH-1000XM3 Help Guide - Page 114

The headset cannot be recognized by a computer.

Page 114 highlights

Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 The headset cannot be recognized by a computer. Check that the USB Type-C cable is properly connected to the USB port of the computer. Check that the headset and the computer are directly connected, not via a USB hub. There may be a problem with the USB port of the connected computer. Try connecting to another USB port on the computer if one is available. Try the USB connection procedure again in cases other than those stated above. 4-740-049-11(5) Copyright 2018 Sony Corporation 114

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Help Guide
Wireless Noise Canceling Stereo Headset
WH-1000XM3
The headset cannot be recognized by a computer.
Check that the USB Type-C cable is properly connected to the USB port of the computer.
Check that the headset and the computer are directly connected, not via a USB hub.
There may be a problem with the USB port of the connected computer. Try connecting to another USB port on the
computer if one is available.
Try the USB connection procedure again in cases other than those stated above.
4-740-049-11(5) Copyright 2018 Sony Corporation
114