Sony WH-1000XM3 Help Guide - Page 122

One-touch connection NFC does not work.

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Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 One-touch connection (NFC) does not work. Keep the smartphone close to the N-mark on the headset until the smartphone responds. If it still does not respond, slowly move the smartphone in all directions. Check that the NFC function of the smartphone is set to On. If the smartphone is in a case, remove it. NFC reception sensitivity varies depending on the smartphone. If the connection repeatedly fails, connect/disconnect by operating the smartphone. You cannot establish a one-touch connection (NFC) while charging the battery, because the headset cannot be turned on. Finish charging before establishing the one-touch connection (NFC). You cannot establish a one-touch connection (NFC) when the headphone cable is connected to the INPUT jack. Remove the headphone cable before establishing the one-touch connection (NFC). Check that the connecting device supports the NFC function. Check that the Bluetooth function of the smartphone is turned on. Related Topic One-touch connection (NFC) with an Android smartphone (Android 4.1 or later) 4-740-049-11(5) Copyright 2018 Sony Corporation 122

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Help Guide
Wireless Noise Canceling Stereo Headset
WH-1000XM3
One-touch connection (NFC) does not work.
Keep the smartphone close to the N-mark on the headset until the smartphone responds. If it still does not respond,
slowly move the smartphone in all directions.
Check that the NFC function of the smartphone is set to On.
If the smartphone is in a case, remove it.
NFC reception sensitivity varies depending on the smartphone. If the connection repeatedly fails, connect/disconnect
by operating the smartphone.
You cannot establish a one-touch connection (NFC) while charging the battery, because the headset cannot be
turned on. Finish charging before establishing the one-touch connection (NFC).
You cannot establish a one-touch connection (NFC) when the headphone cable is connected to the INPUT jack.
Remove the headphone cable before establishing the one-touch connection (NFC).
Check that the connecting device supports the NFC function.
Check that the Bluetooth function of the smartphone is turned on.
Related Topic
One-touch connection (NFC) with an Android smartphone (Android 4.1 or later)
4-740-049-11(5) Copyright 2018 Sony Corporation
122