Sony WH-1000XM3 Help Guide - Page 127

Cannot hear a person on a call.

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Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM3 Cannot hear a person on a call. Check that both the headset and the connected device (i.e., smartphone) are turned on. Turn up the volume of the connected device and the volume of the headset if they are too low. Check the audio settings of the Bluetooth device to make sure the sound comes from the headset during a call. Use the Bluetooth device to reestablish the connection. Select HFP or HSP for the profile. While listening to music with the headset, stop playback and double-tap the touch sensor control panel lightly to respond to an incoming call. Related Topic How to make a wireless connection to Bluetooth devices Receiving a call Making a call 4-740-049-11(5) Copyright 2018 Sony Corporation 127

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Help Guide
Wireless Noise Canceling Stereo Headset
WH-1000XM3
Cannot hear a person on a call.
Check that both the headset and the connected device (i.e., smartphone) are turned on.
Turn up the volume of the connected device and the volume of the headset if they are too low.
Check the audio settings of the Bluetooth device to make sure the sound comes from the headset during a call.
Use the Bluetooth device to reestablish the connection. Select HFP or HSP for the profile.
While listening to music with the headset, stop playback and double-tap the touch sensor control panel lightly to
respond to an incoming call.
Related Topic
How to make a wireless connection to Bluetooth devices
Receiving a call
Making a call
4-740-049-11(5) Copyright 2018 Sony Corporation
127