Sony WH-XB910N Help Guide - Page 113

The headset cannot be charged even if connecting the headset to a computer.

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Help Guide Wireless Noise Canceling Stereo Headset WH-XB910N The headset cannot be charged even if connecting the headset to a computer. Check that the supplied USB Type-C cable is properly connected to the USB port of the computer. Check that the headset and the computer are directly connected, not via a USB hub. There may be a problem with the USB port of the connected computer. Try connecting to another USB port on the computer if one is available. Restart the computer and try the USB connection procedure again in cases other than those stated above. Related Topic Resetting the headset Initializing the headset to restore factory settings 5-031-015-11(2) Copyright 2021 Sony Corporation 113

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Help Guide
Wireless Noise Canceling Stereo Headset
WH-XB910N
The headset cannot be charged even if connecting the headset to a computer.
Check that the supplied USB Type-C cable is properly connected to the USB port of the computer.
Check that the headset and the computer are directly connected, not via a USB hub.
There may be a problem with the USB port of the connected computer. Try connecting to another USB port on the
computer if one is available.
Restart the computer and try the USB connection procedure again in cases other than those stated above.
Related Topic
Resetting the headset
Initializing the headset to restore factory settings
5-031-015-11(2) Copyright 2021 Sony Corporation
113