Sony XBR-55X800B Operating Instructions (Large File - 16.5 MB) - Page 32

Additional Information, Troubleshooting, TV Control - replacement screen

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Additional Information Troubleshooting When the illumination LED is flashing red, count how many times it flashes (interval time is three seconds). If the illumination LED flashes red, reset the TV by disconnecting the AC power cord from the TV for two minutes, then turn on the TV. If the problem persists, contact Sony Customer Support (information provided on the front cover) with the number of times the illumination LED flashes red (interval time is three seconds). Press "/1 on the TV to turn it off, disconnect the AC power cord, and contact Sony Customer Support. When the illumination LED is not flashing, check the items as follows. You can also refer to "Troubleshooting" in the i-Manual or perform self-diagnosis by selecting Help t Customer Support t Self Diagnostics. If the problem persists, contact Sony Customer Support (information provided on the front cover). Condition Explanation/Solution There is no picture (screen • Check the cable/antenna connection. is dark) and no sound. • Connect the TV to AC power, and press "/1 on the TV or POWER on the remote control. Some programs cannot be • Check the antenna. tuned. The remote control does not • Replace the batteries. function. • Your TV may be in SYNC mode. Press Control Bar (....) and slide left/right to select SYNC MENU, then press the touchpad. Select TV Control and then select Home (Menu) or Options to control the TV. When using IR Remote Control, press SYNC MENU, select TV Control and then select Home (Menu) or Options to control the TV. The Parental Lock password has been forgotten. • Enter 4357 for the PIN code. (PIN code 4357 is always accepted.) The TV and its surroundings • When the TV is used for an extended period of time, become warm. the TV and its surroundings may become warm to the touch. This is not a malfunction of the TV. 32 US

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32
US
Additional Information
Troubleshooting
When the illumination LED is flashing red, count how many times it flashes
(interval time is three seconds).
If the illumination LED flashes red, reset the TV by disconnecting the AC power cord from the
TV for two minutes, then turn on the TV.
If the problem persists, contact Sony Customer Support (information provided on the front
cover) with the number of times the illumination LED flashes red (interval time is three seconds).
Press
"/1
on the TV to turn it off, disconnect the AC power cord, and contact Sony Customer
Support.
When the illumination LED is not flashing, check the items as follows.
You can also refer to “
Troubleshooting
” in the i-Manual or perform self-diagnosis by selecting
Help
t
Customer Support
t
Self Diagnostics
. If the problem persists, contact Sony
Customer Support (information provided on the front cover).
Condition
Explanation/Solution
There is no picture (screen
is dark) and no sound.
•
Check the cable/antenna connection.
•
Connect the TV to AC power, and press
"/1
on the TV
or
POWER
on the remote control.
Some programs cannot be
tuned.
•
Check the antenna.
The remote control does not
function.
•
Replace the batteries.
•
Your TV may be in SYNC mode.
Press Control Bar (
....
) and slide left/right to select
SYNC MENU
, then press the touchpad. Select
TV
Control
and then select
Home (Menu)
or
Options
to
control the TV.
When using IR Remote Control, press
SYNC MENU
,
select
TV Control
and then select
Home (Menu)
or
Options
to control the TV.
The
Parental Lock
password has been
forgotten.
•
Enter 4357 for the PIN code. (PIN code 4357 is always
accepted.)
The TV and its surroundings
become warm.
•
When the TV is used for an extended period of time,
the TV and its surroundings may become warm to the
touch. This is not a malfunction of the TV.