Sony XBR-55X800E Help Guide - Page 130
No sound but good picture., Audio noise., No audio or low audio with a home theater system
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You want to output sound from both the headphones/Bluetooth audio device and the TV speakers. You are concerned about a delay between the picture and sound. [129] Troubleshooting | Sound No sound but good picture. Check the volume control. Press MUTING or VOL + button to cancel muting. Press the ACTION MENU button, then select [Speakers] - [TV speakers]. If it is set to [Audio system], the TV speakers only output key tones or system sounds. Related topics No audio or low audio with a home theater system. [130] Troubleshooting | Sound Audio noise. Make sure that the antenna is connected using a high quality 75-ohm coaxial cable. Keep the antenna cable away from other connecting cables. To avoid TV interference, make sure to use an undamaged antenna cable. Related topics Distorted sound. [131] Troubleshooting | Sound No audio or low audio with a home theater system. Press the ACTION MENU button, then select [Speakers] - [Audio system]. Set [Headphone/Audio out] to [Audio out (Fixed)] in the [Sound] setting. If the audio system is not compatible with Dolby Digital or DTS, set [Settings] - [Sound] - [Digital audio out] to [PCM]. Depending on your model, if [Speakers] is set to [TV speakers] and [Hi-Res upscaling (DSEE HX)] is set to [Auto], DIGITAL AUDIO OUT (OPTICAL) is muted. Set [Digital audio out volume] to Max in the [Sound] setting. When using HDMI input with Super Audio CD or DVD-Audio, DIGITAL AUDIO OUT (OPTICAL) may not provide an audio signal. 123
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