Sony XNV-770BT Operating Instructions - Page 68
Troubleshooting, System requirements for the software, in the supplied CD-ROM
UPC - 027242808836
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System requirements for the software in the supplied CD-ROM Computer • CPU/RAM - IBM PC/AT compatible machine - CPU: Intel Pentium III Processor 450 MHz or higher - RAM: 256 MB or more (For Windows XP), 512 MB or more (For Windows Vista or later) • CD-ROM drive • USB port OS Windows XP, Windows Vista, Windows 7 For details on compatible editions or Service Pack, visit the following support site: http://esupport.sony.com http://www.sony.com/mobileAV Monitor High color (16-bit) or more, 800 × 600 dots or more Other Internet connection Notes • The following system environments are not supported. - Non IBM PC type computers, such as Macintosh, etc. - Homemade computers - OS upgraded computers - Multi-display environment - Multi-boot environment - Virtual machine environment • Depending on the computer condition, operation may not be possible even with the recommended environment. Troubleshooting The following checklist will help you remedy problems you may encounter with your unit. Before going through the checklist below, check the connection and operating procedures. For problems with the navigation function, refer to the leaflet (supplied by TomTom) for the navigation module. If the problem is not solved, visit the following support site. Support site http://esupport.sony.com http://www.sony.com/mobileAV General No power is being supplied to the unit. • Check the connection or fuse. • If the unit is turned off and the display disappears, it cannot be operated with the remote commander. t Turn on the unit. The power antenna (aerial) does not extend. The power antenna (aerial) does not have a relay box. No beep sound. • The beep sound is canceled (page 53). • An optional power amplifier is connected and you are not using the built-in amplifier. The contents of the memory have been erased. • The reset button has been pressed. t Store again into the memory. • The power supply lead or battery has been disconnected or it is not connected properly. Stored stations and correct time are erased. The fuse has blown. Makes noise when the position of the ignition is switched. The leads are not matched correctly with the car's accessory power connector. The display disappears from/does not appear on the monitor. • The dimmer is set to "ON" (page 53). • The display disappears if you press and hold (SOURCE/OFF). t Press (SOURCE/OFF) on the unit until the display appears. • "M.OFF" is touched and the Monitor Off function is activated (page 13). t Touch anywhere on the display to turn back on. The display does not respond to your touch correctly. • Touch one part of the display at a time. If two or more parts are touched simultaneously, the display will not operate correctly. • Adjust the touch point of the display (page 50). The Auto Off function does not operate. The unit is turned on. The Auto Off function activates after turning off the unit. t Turn off the unit. Card remote commander operation is not possible. If the Monitor Off function is activated (no lighting), card remote commander operation is not possible (page 13). The menu items cannot be selected. Unavailable menu items are shown in grey. AUX cannot be selected as the source. All AUX input settings are set to "OFF." t Set "AUX1 Input"/"AUX2 Input" to "Video" or "Audio" (page 61). 68