Symantec 10231616 User Guide - Page 17

Exploring the main window, About problems during activation - version

Page 17 highlights

Getting started 17 Exploring the main window 2 Click OK. 3 Follow the on-screen instructions to activate or renew your product. 4 In the window that appears, click Done. To activate your product from the main window 1 In the main window, do one of the following: 1 If you purchased a subscription version of a retail product, click Activate Now. 1 If the product came installed on your computer, click Subscribe Now. 2 Follow the on-screen instructions to activate or subscribe your product. 3 In the window that appears, click Done. About problems during activation If you cannot connect to the Symantec servers to activate your product, first check to see if you have parental control software, either installed or through your ISP, that might block the connection. A connectivity problem may occur if you use parental control software. If you suspect that parental controls are blocking the connection, you can configure the parental controls so that they do not block the activation procedure. You need to sign in to your parental control software as an administrator or log on to the Internet through your ISP as an administrator to change your configuration. Exploring the main window See "Starting Norton AntiVirus" on page 15. When you start Norton AntiVirus, the main window opens. The main window provides access to all Norton AntiVirus features, options, Help, and Support. To explore the main window 1 Start Norton AntiVirus.

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2
Click
OK
.
3
Follow the on-screen instructions to activate or
renew your product.
4
In the window that appears, click
Done
.
To activate your product from the main window
1
In the main window, do one of the following:
1
If you purchased a subscription version of a
retail product, click
Activate Now
.
1
If the product came installed on your computer,
click
Subscribe Now
.
2
Follow the on-screen instructions to activate or
subscribe your product.
3
In the window that appears, click
Done
.
About problems during activation
If you cannot connect to the Symantec servers to
activate your product, first check to see if you have
parental control software, either installed or through
your ISP, that might block the connection.
A connectivity problem may occur if you use parental
control software. If you suspect that parental controls
are blocking the connection, you can configure the
parental controls so that they do not block the
activation procedure. You need to sign in to your
parental control software as an administrator or log
on to the Internet through your ISP as an administrator
to change your configuration.
Exploring the main window
When you start Norton AntiVirus, the main window
opens. The main window provides access to all Norton
AntiVirus features, options, Help, and Support.
To explore the main window
1
See
Starting Norton
AntiVirus
on page 15.
Start Norton AntiVirus.
17
Getting started
Exploring the main window