Symantec 10231616 User Guide - Page 28

28 Service and Support Solutions Self Help One Click Support One Click Support lets you access support from within your product and offers the tools that automatically diagnose and resolve common issues. You can also search for solutions or gain easy access to support by phone, as well as free support by chat and email. To access One Click Support, click Support on the product interface. Self Help The Symantec Web site contains answers to the most common customer questions. From our Web site you can: 1 Find help with your subscription, download, product activation, or other nontechnical issues. 1 Search our knowledge base for help with technical issues, such as installing, configuring, or troubleshooting errors with your Symantec product. 1 Find information about the latest virus threats and removal tools. You can access the Symantec support Web site at: www.symantec.com/globalsupport Contact Support In addition to using our Self Help options, you can also contact a support representative by chat, email, or phone. w Support offerings may vary based on the language or product.