Symantec 10514879 User Guide - Page 24

Support for old and discontinued, versions, Subscription policy, Worldwide service and support

Page 24 highlights

24 Service and support solutions Support for old and discontinued versions Support for old and discontinued versions When Symantec announces that a product will no longer be marketed or sold, telephone support is discontinued 60 days later. Technical information may still be available through the support Web site at the following address: http://service.symantec.com Subscription policy This renewable service includes protection updates and new product features as available throughout the service period. Please note that features may be added, modified or removed during the service period. Service period lengths vary by Symantec product. After your initial service period ends, you must renew your service subscription before you can update and use your protection. When you run LiveUpdate near the end of your service period, you are prompted to subscribe for a nominal charge. Simply follow the instructions on the screen to renew. Worldwide service and support Support solutions vary by country. For Symantec and International Partner locations that are outside of the United States, contact one of the service and support offices listed below, or connect to the following address and select your language: http://service.symantec.com

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28

Support for old and discontinued
versions
When Symantec announces that a product will no longer
be marketed or sold, telephone support is discontinued 60
days later. Technical information may still be available
through the support Web site at the following address:
Subscription policy
This renewable service includes protection updates and
new product features as available throughout the service
period. Please note that features may be added, modified
or removed during the service period.
Service period lengths vary by Symantec product. After
your initial service period ends, you must renew your
service subscription before you can update and use your
protection. When you run LiveUpdate near the end of your
service period, you are prompted to subscribe for a nominal
charge. Simply follow the instructions on the screen to
renew.
Worldwide service and support
Support solutions vary by country. For Symantec and
International Partner locations that are outside of the
United States, contact one of the service and support offices
listed below, or connect to the following address and select
your language:
Service and support solutions
Support for old and discontinued versions
24