TRENDnet TV-IP400 User's Guide - Page 88

functioning properly such as hubs or switches.

Page 88 highlights

A3: Other possible problems might be due to the network cable. Try replacing your network cable. Test the network interface of the product by connecting a local computer to the unit, utilizing a standard Crossover (hub to hub) Cable. If the problem is not solved the camera might be faulty. Q: Why does the Power LED not light up constantly? A: The power supply used might be at fault. Confirm that you are using the provided power supply DC 5V for the camera and verify that the power supply is well connected. Q: Why does the Link LED not light up properly? A1: There might be a problem with the network cable. To confirm that the cables are working, PING the address of a know device on the network. If the cabling is OK and your network is reachable, you should receive a reply similar to the following (...bytes = 32 time = 2 ms). A2: The network device utilized by the camera is not functioning properly such as hubs or switches. Confirm the power for the devices are well connected and functioning. A3: The wireless connection might be at fault. In ad-hoc mode make sure the camera wireless channel and SSID are set to match the PC/Notebook wireless channel and SSID for direct communication. Under infrastructure mode make sure the SSID on the PC/Notebook and the camera must match with the access point's SSID. Q: Why does the camera work locally but not externally? A1: Might be caused from the firewall protection. Need to check the Internet firewall with your system administrator. 87

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87
A3:
Other possible problems might be due to the network
cable.
Try replacing your network cable.
Test the network
interface of the product by connecting a local computer to the
unit, utilizing a standard Crossover (hub to hub) Cable.
If the
problem is not solved the camera might be faulty.
Q:
Why does the Power LED not light up constantly?
A:
The power supply used might be at fault.
Confirm that
you are using the provided power supply DC 5V for the
camera and verify that the power supply is well connected.
Q:
Why does the Link LED not light up properly?
A1:
There might be a problem with the network cable.
To
confirm that the cables are working, PING the address of a
know device on the network.
If the cabling is OK and your
network is reachable, you should receive a reply similar to the
following (…bytes = 32 time = 2 ms).
A2:
The network device utilized by the camera is not
functioning properly such as hubs or switches.
Confirm the
power for the devices are well connected and functioning.
A3:
The wireless connection might be at fault.
In ad-hoc
mode make sure the camera wireless channel and SSID are
set to match the PC/Notebook wireless channel and SSID for
direct communication.
Under infrastructure mode make sure the SSID on the
PC/Notebook and the camera must match with the access
point’s SSID.
Q:
Why does the camera work locally but not externally?
A1:
Might be caused from the firewall protection.
Need to
check the Internet firewall with your system administrator.