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Toshiba LX835-D3205 User Guide - Page 111

The Windows® operating system is not working, Using Startup options to fix problems

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Page 111 highlights

If Something Goes Wrong The Windows® operating system is not working 111 The Windows® operating system is not working Once you are familiar with the desktop and used to the way the operating system responds to your work routine, you can easily detect if the operating system is not working correctly. For example: ❖ The operating system fails to start after the initial startup appears. ❖ The operating system takes a long time to start. ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these problems, use the options in the Startup menu to fix the problem. Using Startup options to fix problems If the operating system fails to start properly, you may have to change your system's configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. To open the Startup menu: 1 Restart your computer. 2 Press F8 when your computer starts and before Windows® starts loading. The Windows® Advanced Boot Options menu displays these options: ❖ Repair Your Computer ❖ Safe Mode ❖ Safe Mode with Networking ❖ Safe Mode with Command Prompt ❖ Enable Boot Logging ❖ Enable low-resolution video (640 x 480) ❖ Last Known Good Configuration (advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure

Section	Page
LX800 Series User’s Guide	1
Contents	10
Introduction	16
This guide	18
Safety icons	19
Other icons used	19
Your computer’s features and specifications	20
Other documentation	20
Service options	20
Chapter 1: Getting Started	21
Setting up a work environment	21
Precautions	22
Important information on your computer’s cooling fan	23
Setting up your computer	23
Connecting to a power source	24
Using the computer for the first time	26
Setting up your keyboard and mouse	26
Turning on the power	28
Setting up your software	29
Registering your computer with Toshiba	29
Adding optional external devices	29
Adding memory (optional)	30
Installing a memory module	30
Removing a memory module	35
Checking total memory	37
Recovering the Internal Storage Drive	38
Recovering to out-of-box state (recommended recovery method)	39
Recovering of factory default software with user’s data	42
Recovering without changing the internal storage drive partitions	45
Recovering to a custom size partition	48
Creating recovery media	50
Restoring from recovery media	52
Erasing the Internal Storage Drive	54
Checking the internal storage drive operating status	56
Installing drivers and applications	56
Connecting an external device	56
Using external display devices	57
Using the HDMI™ In port	57
Customizing your computer’s settings	58
Caring for your computer	58
Cleaning the computer	58
Moving the computer	58
Using a computer lock	59
Chapter 2: Learning the Basics	60
Computing tips	60
Using the wireless mouse	61
Replacing the batteries	62
Using the wireless keyboard	63
Replacing the batteries	63
Keyboard functions	64
Character keys	64
Ctrl, Fn, and Alt keys	65
Function keys	65
Special Windows® keys	65
Touch screen	65
Starting a program	66
Starting a program using the Search programs and files field	66
Starting a program from the Start menu	67
Saving your work	67
Backing up your work	68
Restoring your work	68
Using the optical disc drive	69
Viewing Blu-ray Disc™ movies	69
Optical disc drive components	70
Inserting an optical disc	70
Playing an audio CD	72
Playing optical media	72
Recording optical media	73
Removing a disc with the computer on	73
Removing a disc with the computer off	74
Toshiba’s online resources	74
Chapter 3: Computing	75
Toshiba’s energy-saver design	75
Power management	75
Charging the RTC battery	76
Power Plans	76
Using the TOSHIBA eco power plan	78
Chapter 4: Exploring Your Computer’s Features	79
Exploring the desktop	79
Finding your way around the desktop	80
Setting up for communications	82
Connecting your computer to a network	83
Exploring audio features	83
Recording sounds	83
Using external speakers or headphones	84
Using the Web Camera	85
Using the Memory card reader	85
Inserting memory media	86
Removing memory media	87
Toshiba remote control	88
Using the Toshiba remote control	88
Chapter 5: Utilities	89
TOSHIBA Assist	90
Connect	91
Secure	91
Protect & Fix	92
Optimize	93
TOSHIBA Application Installer	94
Setting passwords	95
Using a supervisor password	95
Using a user password	97
Deleting a user password	97
TOSHIBA Face Recognition Utility	98
TOSHIBA PC Diagnostic Tool Utility	99
Mouse Utility	100
TOSHIBA Hardware Setup	101
TOSHIBA Sleep Utility	102
Starting the TOSHIBA Sleep Utility	102
USB Sleep and Charge	102
Enabling/Disabling USB Sleep and Charge	103
Power supply mode settings	103
TOSHIBA Button Support	105
TOSHIBA Accessibility	106
TOSHIBA eco Utility™	107
TOSHIBA Service Station	107
TOSHIBA PC Health Monitor	108
Chapter 6: If Something Goes Wrong	109
Problems that are easy to fix	109
Problems when you turn on the computer	110
The Windows® operating system is not working	111
Using Startup options to fix problems	111
Internet problems	112
The Windows® operating system can help you	112
Fixing a problem with Device Manager	113
Checking device properties	113
Memory problems	114
Power and the battery	114
Keyboard problems	115
Display problems	115
Disk or storage drive problems	116
Error-checking	116
Optical disc drive problems	117
Sound system problems	119
Printer problems	120
Wireless networking problems	121
DVD and Blu-ray Disc™ operating problems	122
Develop good computing habits	123
Data and system configuration backup in the Windows® operating system	124
If you need further assistance	129
Contacting Toshiba	129
Other Toshiba Internet Web sites	129
Toshiba’s worldwide offices	130
Appendix A: Hot Keys/TOSHIBA Cards	131
Hot Key Cards	131
Using the Hot Key Cards	132
Hot key functions	132
Help	132
Display brightness	133
Internet and Media Control Buttons	134
Volume Mute	135
Disabling or enabling wireless devices	136
Zoom (Display resolution)	137
Appendix B: Power Cord/Cable Connectors	138
Glossary	139
A	141
B	142
C	143
D	144
E	145
F	146
G	146
H	146
I	147
K	147
L	147
M	148
N	149
O	149
P	149
R	150
S	151
T	152
U	152
W	153