Toshiba PSM40C-JM300E User Manual - Page 159

Check whether the CD/DVD is dirty. If it is, wipe it, is no obstruction. Remove any foreign object.

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Troubleshooting DVD Super Multi drive For more information, refer to Chapter 4, Operating Basics. Problem Procedure You cannot access a Make sure the drive's drawer is securely closed. CD/DVD in the drive Press gently until it clicks into place. Open the drawer and make sure the CD/DVD is properly seated. It should lie flat with the label facing up. A foreign object in the drawer could block laser light from reading the CD/DVD. Make sure there is no obstruction. Remove any foreign object. Check whether the CD/DVD is dirty. If it is, wipe it with a clean cloth dipped in water or a neutral cleaner. Refer to the Media care section in Chapter 4, Operating Basics, for details on cleaning. User's Manual 9-13

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User’s Manual
9-13
Troubleshooting
DVD Super Multi drive
For more information, refer to Chapter 4,
Operating Basics
.
Problem
Procedure
You cannot access a
CD/DVD in the drive
Make sure the drive’s drawer is securely closed.
Press gently until it clicks into place.
Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe it
with a clean cloth dipped in water or a neutral
cleaner. Refer to the
Media care
section in
Chapter 4,
Operating Basics
, for details on
cleaning.