Toshiba PSM40C-JM300E User Manual - Page 160

CD-ROM XA Mode 2 Form1, CD-DA, CD-Text, Photo CD

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Troubleshooting Problem Procedure Some CD/DVDs run correctly, but others do not The software or hardware configuration may be causing a problem. Make sure the hardware configuration matches your software's needs. Check the CD/DVD's documentation. Check the type of CD/DVD you are using. The drive supports: DVD-ROM: DVD-ROM, DVD-Video CD-ROM: CD-DA, CD-Text, Photo CD (single/multi-session), CD-ROM Mode 1, Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD-EXTRA), CD-G (Audio CD only) Check the region code on the DVD. It must match that on the DVD-ROM drive. Region codes are listed in the Optical Media drive section in Chapter 2, The Grand Tour. Cannot write correctly If you have trouble writing, make sure you are observing the following precautions: ■ Use only media recommended by TOSHIBA. ■ Do not use the mouse or keyboard during writing. ■ Use only the software supplied with the computer for recording. ■ Do not run or start other software during writing. ■ Do not jar the computer during writing. ■ Do not connect/disconnect external devices or install/remove internal cards during writing. If problems persist, contact your dealer. User's Manual 9-14

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User’s Manual
9-14
Troubleshooting
Some CD/DVDs run
correctly, but others do
not
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software’s needs.
Check the CD/DVD’s documentation.
Check the type of CD/DVD you are using. The
drive supports:
DVD-ROM:
DVD-ROM, DVD-Video
CD-ROM:
CD-DA, CD-Text, Photo CD
(single/multi-session),
CD-ROM Mode 1, Mode 2,
CD-ROM XA Mode 2 (Form1,
Form2), Enhanced CD
(CD-EXTRA), CD-G (Audio CD
only)
Check the region code on the DVD. It must
match that on the DVD-ROM drive. Region
codes are listed in the
Optical Media drive
section in Chapter 2,
The Grand Tour
.
Cannot write correctly
If you have trouble writing, make sure you are
observing the following precautions:
■
Use only media recommended by TOSHIBA.
■
Do not use the mouse or keyboard during
writing.
■
Use only the software supplied with the
computer for recording.
■
Do not run or start other software during
writing.
■
Do not jar the computer during writing.
■
Do not connect/disconnect external devices
or install/remove internal cards during writing.
If problems persist, contact your dealer.
Problem
Procedure