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Contacting Toshiba, all other preloaded software on diskettes or CD-ROM.

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174 If Something Goes Wrong If you need further assistance ❖ Consult your network administrator. ❖ Consult your authorized Toshiba representative, who is your best source for current information. Contacting Toshiba If you still need help and suspect that the problem is hardware-related, Toshiba offers a variety of resources to help you. 1 Start with accessing Toshiba on the Internet using any Internet browser by typing: pcsupport.toshiba.com 2 Next, try one of Toshiba's online services. The Toshiba Forum can be accessed through CompuServe® by typing: go toshiba. Toshiba voice contact Before calling Toshiba, make sure you have: ❖ Your computer's serial number. ❖ The computer and any optional devices related to the problem. ❖ Backup copies of your Windows® operating system and all other preloaded software on diskettes or CD-ROM. ❖ Name and version of the program involved in the problem along with its installation diskettes or CD-ROM. ❖ Information about what you were doing when the problem occurred. ❖ Exact error messages and when they occurred. For technical support, call the Toshiba InTouch Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273

Section	Page
Portégé® 2010 User’s Guide	1
Contents	12
Introduction	20
This guide	20
Safety icons	21
Other icons used	22
Other documentation	22
Service options	23
Chapter 1 - Finding Your Way Around	24
Making sure you have everything	24
Front with the display panel closed	25
Left side	25
Back	26
Right side	27
Underside	28
Front with the display panel open	29
Keyboard indicator panel	31
System indicator panel	31
Chapter 2 - Getting Started	34
Selecting a place to work	34
Creating a computer-friendly environment	34
Keeping yourself comfortable	35
Precautions	38
Setting up your computer	39
Installing additional memory (optional)	40
Connecting a mouse	44
Connecting a printer	44
Connecting the modem	45
Connecting to a power source	45
Connecting other external devices	48
Using the computer for the first time	48
Opening the display panel	48
Turning on the power	49
Using the TouchPad	50
Setting up your software	51
Registering your computer with Toshiba	52
Powering off the computer	54
Closing the display panel	54
Caring for your computer	55
Cleaning the computer	55
Moving the computer	55
Using a computer lock	56
Chapter 3 - Learning the Basics	57
Computing tips	57
Using the keyboard	59
Ctrl, Fn and Alt keys	59
Character keys	59
Function keys	60
Windows® special keys	60
Overlay keys	61
Starting a program	63
Saving your work	63
Printing your work	64
Using optional external diskettes	64
Inserting and removing diskettes	65
Copying documents to a diskette	65
Taking care of diskettes	66
Backing up your work	67
Restoring your work	68
Playing audio	68
Setting up for communications	70
Connecting your computer to a network	70
An overview of using the Internet	71
The Internet	71
The World Wide Web	71
Internet Service Providers	72
Connecting to the Internet	72
Surfing the Internet	73
Internet features	73
Uploading and downloading files from the Internet	74
Toshiba’s online resources	74
Chapter 4 - Mobile Computing	75
Toshiba’s energy-saver design	75
Running the computer on battery power	75
Using additional battery packs	76
Taking care of your battery	77
Safety precautions	77
Maximizing battery life	78
Charging batteries	79
Charging the main battery	79
Charging the RTC battery	80
Using a battery charger	80
Monitoring main battery power	81
Determining remaining battery power	82
What to do when the main battery runs low	82
Conserving battery power	83
Setting a power usage mode	84
Using battery alarms	85
Setting battery alarms	85
Turning off the display automatically	86
Enabling the screen saver	86
Changing the main battery	87
Removing the battery from the computer	87
Inserting a charged battery	89
Disposing of used batteries safely	90
Traveling tips	91
Chapter 5 - Expansion Options	92
Using your computer at the office	92
Optional Slim Port Replicator	93
Back of the optional Slim Port Replicator	93
Front of the optional Slim Port Replicator	93
Using the optional Slim Port Replicator	94
Attaching the optional Slim Port Replicator to the computer	94
Connecting the optional external USB diskette drive	95
Using an external keyboard	97
Connecting a keyboard	97
Using an external monitor	97
Connecting the monitor	97
Connecting a mouse or a printer	98
Using PC Cards	99
Hot swapping PC Cards	99
Inserting a PC Card	100
Removing a PC Card	101
Using a Secure Digital (SD) card	102
Inserting a Secure Digital (SD) card	102
Removing a Secure Digital (SD) card	103
Chapter 6 - Enhancing Productivity	104
Windows® XP special features	104
Personalizing your desktop	105
Customizing the taskbar	105
Bringing the world to your desktop	106
Changing desktop and browsing style	107
Personalizing individual windows	108
Customizing window toolbars	109
Displaying information about each folder	110
Emulating a full-size keyboard	111
Setting up for communications	112
Determining the COM port	112
Using the Ethernet LAN Port	113
Accessing a LAN	114
Exchanging data with another computer	114
Transferring application files	114
Setting up a direct cable connection	115
Using audio features	117
Using external speakers or headphones	117
Recording sounds	118
Using a microphone	118
Adjusting recording settings	119
Powering down the computer	119
Turn Off or Shut down command	120
Restart command	120
Hibernation command	121
Standby command	121
Using Turn Off or Shut down	122
Turning off more quickly	123
Starting again after Turn Off or Shut down	126
Using Hibernation	126
Enabling the Hibernation command	126
Going into Hibernation mode	128
Going into Hibernation mode more quickly	130
Starting again from Hibernation	130
Using Standby	130
Going into Standby mode more quickly	131
Starting again from Standby	134
Chapter 7 - Toshiba Utilities	135
Fn-esse	135
Starting Fn-esse	136
Assigning a key to a program or document	137
Viewing existing key assignments	139
Changing or removing existing key assignments	139
Hotkey utility	139
Expansion device properties	140
Accessing Mobile Extension Service Configuration	140
TOSHIBA Console	141
Customizing Your Computer	142
Network	143
Security	143
TOSHIBA Button Controls	143
Power Management	144
Toshiba Hardware Setup	147
Chapter 8 - If Something Goes Wrong	149
Problems that are easy to fix	149
Problems when you turn on the computer	151
The Windows® operating system is not working	153
Using Startup options to fix problems	153
Internet problems	154
The Windows® XP operating system can help you	155
Resolving a hardware conflict	155
A plan of action	156
Resolving hardware conflicts on your own	156
Fixing a problem with Device Manager	158
Memory module problems	160
Power and the batteries	160
Keyboard problems	162
Display problems	163
Disk drive problems	165
Sound system problems	167
PC Card problems	167
Printer problems	170
Modem problems	171
Develop good computing habits	172
If you need further assistance	173
Before you call	173
Contacting Toshiba	174
Other Toshiba Internet Web sites	175
Toshiba’s worldwide offices	175
Appendix A - Hot Keys	179
Volume Mute	179
Volume Control	179
Password security	180
Without a password	180
With a password	180
Maintaining security when the battery isn’t fully charged	181
Power usage mode	182
Standby mode	183
Hibernation mode	184
Display modes	185
Display brightness	185
Keyboard hot keys	186
Appendix B - Power Cable Connectors	187
Glossary	188