Home » Toshiba Manuals » Laptops » Toshiba Portege A30T-C1340 » Manual Viewer

Toshiba Portege A30T-C1340 Portege A30-C Series Windows 10 Users Guide - Page 197

USB Sleep and Charge, troubleshooting Web Camera

View all Toshiba Portege A30T-C1340 manuals

Add to My Manuals
Save this manual to your list of manuals

Page 197 highlights

Index 197 computer will not start 129 contacting Toshiba 167 corrupted/damaged data files 144 data/entire system backup 164 display error message 142 display problems screen is blank 141 DVD player 160 eject button 144 error message, warning resume failure 129 Error-checking 142 external display problems 142 external monitor 141 good computing habits 161 hard disk drive is slow 143 installing hardware/software 165 keyboard 135 missing files/trouble accessing a drive 142 on-screen eject button 145 optical disc drive 144 power and batteries 134 printer 151 restore points 162 screen does not look correct/ flickers 141 slow Internet connection 133 sound 147 touchpad 138 trouble running discs 145 trouble running programs 144 URL address not found 134 USB Sleep and Charge cannot use 166 USB Wakeup function does not work 167 Web Camera 145 Windows operating system not working 131 wireless networking 152 troubleshooting keyboard clean the keyboard 137 latest keyboard driver 137 power cycle 135 system restore 137 uninstall/reinstall driver 136 troubleshooting network adapter uninstall/reinstall driver 155 troubleshooting sound check and set default speakers 148 latest sound driver 150 system restore 150 uninstall/reinstall driver 149 use the sound troubleshooter 147 troubleshooting touchpad disable/enable 138 install external mouse 138 latest driver 140 power cycle 138 system restore 140 touchpad properties 140 uninstall/reinstall driver 139 troubleshooting Web Camera System Recovery 147 system restore 146 testing 145 third party apps 147 uninstall/reinstall driver 146 U updates downloading 158 USB Sleep and Charge cannot use 166 USB Wakeup function does not work 167 user password, deleting 112

Section	Page
Portégé® A30-C Series User’s Guide	1
Contents	19
Introduction	26
This guide	28
Safety icons	29
Other icons used	29
Your computer’s features and specifications	30
Documentation	30
Service options	30
Chapter 1: Getting Started	31
Selecting a place to work	31
Setting up a work environment	31
Keeping yourself comfortable	32
Computer user comfort recommendations	32
Good Working Posture	32
Using the notebook with an external keyboard, mouse or monitor	33
Typing style	34
Taking breaks and varying tasks	35
Mobile computing tips	35
Transporting the notebook	35
Seeking additional help	36
Check list	36
Precautions	37
Important information on your computer’s cooling fan	39
Setting up your computer	39
Adding memory	40
Connecting to a power source	40
Charging the main battery	42
Using the computer for the first time	42
Initial setup	42
Using the Start menu	43
Registering your computer with Toshiba	44
To Shut down your computer	44
To Restart your computer	45
To place your computer in Sleep mode	45
Adding optional external devices	46
Recovering the Internal Storage Drive	46
Creating a recovery drive using TOSHIBA Recovery Media Creator	47
Restoring from recovery media created by TOSHIBA Recovery Media Creator	50
Recovering from the Internal Storage Drive	51
Reset your PC	52
Installing drivers and applications	54
Using the TOSHIBA Dual Pointing Device	55
Using the touchpad	55
Adjusting touchpad settings	58
Disabling or enabling the touchpad	59
Connecting an external device	59
Using external display devices	60
Selecting video cables	60
Connecting an HDMI-compatible television or display device	60
Connecting an external monitor or projector	61
Directing the display output when you turn on the computer	61
Adjusting the quality of the external display	62
Customizing your computer’s settings	62
Caring for your computer	63
Cleaning the computer	63
Moving the computer	63
Using a computer lock	64
Chapter 2: Learning the Basics	65
Computing tips	65
Using the keyboard	67
Function keys	67
Special Windows keys	67
Overlay keys	68
Backlit keyboard	69
Touch screen	69
Touch screen navigation	69
Mouse properties	70
Starting an app	71
Saving your work	72
Backing up your work	72
Using the optical disc drive	72
Optical disc drive components	73
Inserting an optical disc	74
Playing optical media	75
Recording optical media	75
Removing a disc with the computer on	76
Removing a disc with the computer off	76
Toshiba’s online resources	76
Chapter 3: Mobile Computing	77
Toshiba’s energy-saver design	77
Running the computer on battery power	77
Battery Notice	78
Power management	79
Charging batteries	79
Charging the RTC battery	80
Monitoring battery power	81
Determining remaining battery power	82
What to do when the main battery runs low	83
Setting battery notifications	83
Conserving battery power	84
Power Plans	85
Using the eco power plan	86
Changing the main battery	87
Removing the battery from the computer	87
Inserting a charged battery	89
Taking care of your battery	90
Safety precautions	90
Maintaining your battery	90
Disposing of used batteries	91
Traveling tips	92
Chapter 4: Exploring Your Computer’s Features	93
Exploring the desktop	93
Finding your way around the desktop	94
Windows Store	98
Setting up for communications	98
Connecting your computer to a network	99
Exploring audio features	100
Recording sounds	100
Using external speakers or headphones	101
Using the Web Camera	102
Using the Smart Card Slot	102
Using the Memory card reader	103
Inserting memory media	103
Removing memory media	104
Using the Expansion port	105
Chapter 5: Utilities	106
eco Utility	107
Password Utility	108
Using a supervisor password	108
Using a user password	110
Deleting a user password	112
System Settings	113
Sleep Utilities	116
USB Sleep and Charge	116
Enabling/Disabling USB Sleep and Charge	118
Power supply mode settings	118
TOSHIBA Recovery Media Creator	120
Service Station	120
TOSHIBA Application Installer	121
PC Health Monitor	122
Display Utility	123
Fingerprint Authentication Utility	124
Fingerprint utility limitations	124
Using the Fingerprint Authentication Utility	124
Fingerprint Logon	125
Care and maintenance of your fingerprint reader	125
Fingerprint reader limitations	127
Chapter 6: If Something Goes Wrong	128
Problems that are easy to fix	128
Problems when you turn on the computer	129
The Windows operating system is not working	131
Using Startup options to fix problems	131
Internet problems	133
Power and the batteries	134
Keyboard help	135
Perform a complete power cycle	135
Uninstall the keyboard driver	136
Download the latest keyboard driver	137
Perform a system restore	137
Clean the keyboard	137
Touchpad help	138
Disable then enable the touchpad	138
Install an external mouse	138
Perform a complete power cycle	138
Uninstall the touchpad driver	139
Download the latest touchpad driver	140
Perform a system restore	140
Adjust the touchpad properties	140
Display problems	141
Disk or storage drive problems	142
Error-checking	142
Optical disc drive problems	144
Web Camera help	145
Testing your internal Web Camera	145
Uninstall the Web Camera driver	146
Perform a system restore	146
Check for problems with third party applications	147
System Recovery	147
Sound help	147
Use the Sound troubleshooter	147
Check and set default speakers	148
Uninstall the audio driver	149
Download the latest sound driver	150
Perform a system restore	150
Printer problems	151
Wireless networking problems	152
Connecting to the Internet	153
Using a wireless connection	154
Troubleshooting an Internet connection – Verify network status	154
Troubleshooting an Internet connection – Verify hardware	155
Uninstall the network adapter driver	155
Troubleshooting an Internet connection – How to verify TCP/IP	156
Downloading drivers and updates	158
Using Toshiba Service Station	158
Manually download and install drivers and updates	158
How to determine the correct drivers to download	159
DVD operating problems	160
Develop good computing habits	161
Data and system configuration backup in the Windows operating system	162
Additional help	167
If you need further assistance	167
Contacting Toshiba	168
Other Toshiba Internet Web sites	168
Toshiba’s worldwide offices	168
Appendix A: TOSHIBA Function Keys	170
Functions	170
Volume Mute	171
Lock (Instant security)	171
Power plan	171
Sleep mode	171
Hibernation mode	172
Output (Display switch)	172
Display brightness	173
Disabling or enabling wireless devices	173
Disabling or enabling the touchpad	173
Disabling or enabling the cursor control overlay	174
Disabling or enabling the numeric overlay	174
Disabling or enabling the scroll lock	174
Keyboard backlight	174
Zoom In/Out	174
Volume control	175
Zoom (Display resolution)	175
Cortana	175
Appendix B: Power Cord/Cable Connectors	176
Glossary	177
A	179
B	179
C	181
D	182
E	183
F	184
G	184
H	184
I	185
K	185
L	185
M	186
N	187
O	187
P	187
R	188
S	189
T	190
U	190
W	190

Match case Limit results 1 per page

197

Index

computer will not start 129

contacting Toshiba 167

corrupted/damaged data files

144

data/entire system backup

164

display error message 142

display problems

screen is blank 141

DVD player 160

eject button 144

error message, warning

resume failure 129

Error-checking 142

external display problems 142

external monitor 141

good computing habits 161

hard disk drive is slow 143

installing hardware/software

165

keyboard 135

missing files/trouble accessing

a drive 142

on-screen eject button 145

optical disc drive 144

power and batteries 134

printer 151

restore points 162

screen does not look correct/

flickers 141

slow Internet connection 133

sound 147

touchpad 138

trouble running discs 145

trouble running programs 144

URL address not found 134

USB Sleep and Charge

cannot use 166

USB Wakeup function

does not work 167

Web Camera 145

Windows operating system not

working 131

wireless networking 152

troubleshooting keyboard

clean the keyboard 137

latest keyboard driver 137

power cycle 135

system restore 137

uninstall/reinstall driver 136

troubleshooting network adapter

uninstall/reinstall driver 155

troubleshooting sound

check and set default speakers

148

latest sound driver 150

system restore 150

uninstall/reinstall driver 149

use the sound troubleshooter

147

troubleshooting touchpad

disable/enable 138

install external mouse 138

latest driver 140

power cycle 138

system restore 140

touchpad properties 140

uninstall/reinstall driver 139

troubleshooting Web Camera

System Recovery 147

system restore 146

testing 145

third party apps 147

uninstall/reinstall driver 146

updates

downloading 158

USB Sleep and Charge

cannot use 166

USB Wakeup function

does not work 167

user password, deleting 112