Toshiba SD-4980 User Manual - Page 64

Others Before Calling Service Personnel Check the following guide for the possible cause of a problem before contacting service. Symptoms and correction Symptom No power. Cause • The power plug is disconnected. The DVD video player turned off by itself. No picture or abnormal colour (pinkish, greenish, etc.). • The automatic power off function turned the unit off. • The TV is not set to receive DVD signal output. • The video cable is not connected securely. Scrolling, jumping or B/W picture No sound. • Mismatch setting between TV and this unit. • Wrong connection. • Incompatible TV system. • The equipment connected with the audio cable is not set to receive DVD signal output. • The audio cable is not connected securely. • The audio receiver or TV is turned off. The playback picture has occasional distortion. • The setting of output sound format is incorrect. • The disc is dirty. • It is in fast forward or fast reverse playback. Brightness is unstable or noises are present in the playback pictures. The DVD video player does not start playback. • The effect of copy protection. • No disc is inserted. • An unplayable disc is inserted. • The disc is placed upside down. • The disc is not placed within the guide. • The disc is dirty. • The parental lock function is set. Playback does not follow the course of the disc's program. Buttons do not work. • It is in the mode of repeat playback, memory playback, etc. • Power supply fluctuations or other abnormalities such as static electricity may interrupt correct operations. The remote control does not work properly. • The remote control is not pointed at the remote sensor of the DVD video player. • The remote control is too far from the DVD video player. • The batteries in the remote control are exhausted. Correction • Connect the power plug securely into the wall outlet. • Press the PLAY button. Page 18,19,20 27 • Select the appropriate video input mode on the TV so the picture from the DVD video player appears on the TV screen. • Connect the video cable securely into the appropriate jacks. • Select the correct Video Output setting. • Check the connection. • Select the correct TV system 26 18,19,20 58 18,19,20 54,58 • Select the correct input mode of the audio receiver so you can listen to the sound from the DVD video player. • Connect the audio cable securely into the appropriate jacks. • Turn on the equipment connected with the audio cable. • Select the proper audio setting. 26 18-24 26 43,54,59 • Eject the disc and clean it. • Sometimes a small amount of picture distortion may appear. This is not a malfunction. • Connect the DVD video player directly to the TV. Avoid connecting the DVD video player to a VCR or TV/VCR combination. • Insert a disc. • Insert a playable disc. (Check the disc type and color system.) • Place the disc with the playback side down. • Place the disc correctly inside the guide on the disc tray. • Clean the disc. • Cancel the parental lock function or change the parental lock level. • These operations may prevent a proper progress of the contents. • Press and hold the ON/STANDBY button on the front panel for more than about 3 seconds. The DVD video player turns off. Press the button again to turn it on. If the buttons still do not work, disconnect the power plug and insert it into the wall outlet again. • Point the remote control at the remote sensor of the DVD video player. • Operate the remote control within about 7 m. • Replace the batteries with new ones. 9 18 26 12 26 26 9 54,59 - - 15 15 15 64 p64-68-4980SU.pmd 64 6/10/2005, 10:32 AM