Toshiba Satellite E100 PSE10C-004004 Users Manual Canada; English - Page 149

Hardware and System Checklist, System Start-up

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Troubleshooting Software Hardware The problems may be caused by your software or diskette. If you cannot load a software package, the media (usually a diskette) may be damaged or the program might be corrupted. Try loading another copy of the software. If an error message appears while you are using a software package, check the software documentation. These documents usually include a problem solving section or a summary of error messages. Next, check any error messages in the OS documentation. If you cannot find a software problem, check your hardware. First run through the items in the preliminary checklist above. If you still cannot correct the problem, try to identify the source. The next section provides checklists for individual components and peripherals. Hardware and System Checklist This section discusses problems caused by your computer's hardware or attached peripherals. Basic problems may occur in the following areas: ■ System start-up ■ External monitor ■ Self test ■ Sound system ■ Power ■ USB ■ Password ■ USB Sleep and Charge function ■ Keyboard ■ eSATA/USB combo port ■ LCD panel ■ Sleep/Hibernation ■ Hard disk drive ■ LAN ■ DVD Super Multi (+-R DL) drive ■ Wireless LAN ■ Diskette drive ■ Bluetooth ■ Pointing device ■ i.LINK (IEEE1394) device ■ Fingerprint sensor ■ Recovery Discs ■ ExpressCard ■ FM tuner ■ Memory cards: Secure Digital(SD), Secure Digital High Capacity(SDHC), Memory Stick(MS), Memory Stick Pro(MS Pro), MultiMediaCard(MMC) and xD-Picture Card(xD) System Start-up When the computer does not start properly, check the following items: ■ Self Test ■ Power Sources ■ Power-on Password User's Manual 9-3

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User’s Manual
9-3
Troubleshooting
Hardware and System Checklist
This section discusses problems caused by your computer’s hardware or
attached peripherals. Basic problems may occur in the following areas:
System Start-up
When the computer does not start properly, check the following items:
■
Self Test
■
Power Sources
■
Power-on Password
Software
The problems may be caused by your software or
diskette.
If you cannot load a software package, the
media (usually a diskette) may be damaged or the
program might be corrupted. Try loading another copy
of the software.
If an error message appears while you are using a
software package, check the software documentation.
These documents usually include a problem solving
section or a summary of error messages.
Next, check any error messages in the OS
documentation.
Hardware
If you cannot find a software problem, check your
hardware. First run through the items in the preliminary
checklist above. If you still cannot correct the problem,
try to identify the source. The next section provides
checklists for individual components and peripherals.
■
System start-up
■
Self test
■
Power
■
Password
■
Keyboard
■
LCD panel
■
Hard disk drive
■
DVD Super Multi (+-R DL) drive
■
Diskette drive
■
Pointing device
■
Fingerprint sensor
■
ExpressCard
■
Memory cards: Secure
Digital(SD), Secure Digital High
Capacity(SDHC), Memory
Stick(MS), Memory Stick Pro(MS
Pro), MultiMediaCard(MMC) and
xD-Picture Card(xD)
■
External monitor
■
Sound system
■
USB
■
USB Sleep and Charge function
■
eSATA/USB combo port
■
Sleep/Hibernation
■
LAN
■
Wireless LAN
■
Bluetooth
■
i.LINK (IEEE1394) device
■
Recovery Discs
■
FM tuner