Toshiba Satellite L755 User Manual - Page 145

USB device, Start, Control, Panel, Hardware and Sound, Mouse, Pointer Options, Problem, Procedure - driver

Page 145 highlights

Troubleshooting Problem The on-screen pointer moves too fast or too slow The on-screen pointer moves erratically Procedure In this instance, you should initially try changing the speed setting within the Mouse Control utility. 1. To access this utility, click Start  Control Panel  Hardware and Sound  Mouse. 2. Within the Mouse Properties window, click the Pointer Options tab. 3. Set the pointer speed as required and click OK. The elements of the mouse responsible for detecting movement might be dirty - please refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device. Problem Procedure USB device does not work Remove the USB device from the computer and then reconnect it to a free port it in order to ensure it is firmly attached. Ensure that any required USB device drivers are properly installed - to achieve this you should refer to both the device documentation and the operating system documentation. If you are using an operating system that does not support USB, you are still able to use a USB mouse and/or USB keyboard by setting the Legacy USB Support option within the TOSHIBA HW Setup utility to Enabled. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 8-14

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User’s Manual
8-14
Troubleshooting
USB device
In addition to the information in this section, please also refer to the
documentation supplied with your USB device.
The on-screen pointer
moves too fast or too
slow
In this instance, you should initially try changing
the speed setting within the Mouse Control utility.
1.
To access this utility, click
Start
Control
Panel
Hardware and Sound
Mouse
.
2.
Within the Mouse Properties window, click
the
Pointer Options
tab.
3.
Set the pointer speed as required and click
OK
.
The on-screen pointer
moves erratically
The elements of the mouse responsible for
detecting movement might be dirty - please refer
to the documentation supplied with the mouse for
instructions on how to clean it.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Problem
Procedure
Problem
Procedure
USB device does not
work
Remove the USB device from the computer and
then reconnect it to a free port it in order to
ensure it is firmly attached.
Ensure that any required USB device drivers are
properly installed - to achieve this you should
refer to both the device documentation and the
operating system documentation.
If you are using an operating system that does
not support USB, you are still able to use a USB
mouse and/or USB keyboard by setting the
Legacy USB Support
option within the
TOSHIBA HW Setup utility to Enabled.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.