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Toshiba Satellite P70 User Guide - Page 143

Using Startup options to fix problems, Your Apps from the Windows

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143 If Something Goes Wrong The Windows® operating system is not working Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these problems, use the options in the Startup menu to fix the problem. Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot the Operating System and/or its settings. There are several options to choose from depending on the severity of the problem and your level of expertise with computers. If Windows® fails to start properly twice, the Windows® Boot menu will launch. To enter the Boot menu manually: 1 Press Ctrl, Alt, and Del simultaneously (once). 2 Press the Power button in the lower right corner of your screen. 3 Click or touch the Restart option from the menu. 4 Click or touch Troubleshoot from the menu. You now have several options: Refresh your computer ❖ Your files and personalization settings won't change ❖ Your computer settings will be changed back to their defaults ❖ Your Apps from the Windows® Store are retained ❖ Apps you installed from discs or Web sites are removed ❖ A list of removed apps is saved to your desktop For more information, see "Refresh your PC (with user's data)" on page 61. Reset your computer ❖ All of your personal files and apps are removed ❖ Your computer settings are changed back to their defaults For more information, see "Reset your PC" on page 63.

Section	Page
Satellite®/Satellite Pro® P70/P50/P40-A Series User’s Guide	1
Contents	20
Introduction	26
This guide	28
Safety icons	29
Other icons used	29
Your computer’s features and specifications	30
Documentation	30
Service options	30
Chapter 1: Getting Started	31
Selecting a place to work	31
Setting up a work environment	31
Keeping yourself comfortable	32
Computer user comfort recommendations	32
Good Working Posture	32
Using the notebook with an external keyboard, mouse or monitor	33
Typing style	34
Taking breaks and varying tasks	35
Mobile computing tips	35
Transporting the notebook	35
Seeking additional help	36
Check list	36
Precautions	37
Important information on your computer’s cooling fan	39
Setting up your computer	39
Connecting to a power source	40
Charging the main battery	42
Using the computer for the first time	43
Initial setup	43
Setting up your software	44
Registering your computer with Toshiba	44
To Shut down your computer	45
To Restart your computer	45
To place your computer in Sleep mode	46
Adding optional external devices	47
Adding memory (optional)	47
Installing a memory module	48
Removing a memory module	54
Checking total memory	55
Recovering the Internal Storage Drive	56
Creating recovery media	57
Restoring from recovery media	59
Refresh your PC (with user’s data)	61
Reset your PC	63
Installing drivers and applications	66
Using the touch pad	67
Adjusting touch pad settings	69
Disabling or enabling the touch pad	70
Connecting an external device	70
Using external display devices	71
Selecting video cables	71
Connecting an HDMI™-compatible television or display device	71
Connecting an external monitor or projector	72
Directing the display output when you turn on the computer	72
Adjusting the quality of the external display	73
Customizing your computer’s settings	74
Caring for your computer	74
Cleaning the computer	74
Moving the computer	75
Using a computer lock	75
Chapter 2: Learning the Basics	77
Computing tips	77
Using the keyboard	79
Function keys	80
Special Windows® keys	80
Backlit keyboard	80
Touch screen	81
Touch screen navigation	81
Mouse properties	82
Starting an app	82
Starting an app from the Start screen	83
Saving your work	83
Backing up your work	84
Using the optical disc drive	84
Optical disc drive components	85
Media control buttons	86
Inserting an optical disc	86
Playing optical media	87
Recording optical media	87
Removing a disc with the computer on	88
Removing a disc with the computer off	89
Toshiba’s online resources	89
Chapter 3: Mobile Computing	90
Toshiba’s energy-saver design	90
Running the computer on battery power	90
Battery Notice	91
Power management	92
Charging batteries	92
Charging the main battery	92
Charging the RTC battery	93
Monitoring battery power	94
Determining remaining battery power	95
What to do when the main battery runs low	96
Setting battery notifications	96
Conserving battery power	97
Power Plans	98
Using the eco power plan	99
Changing the main battery	100
Removing the battery from the computer	101
Inserting a charged battery	102
Taking care of your battery	103
Safety precautions	103
Maintaining your battery	104
Disposing of your computer	104
Disposing of used batteries	105
Traveling tips	106
Chapter 4: Exploring Your Computer’s Features	107
Exploring the Start screen	107
Charms	108
Tiles	109
Exploring the desktop	109
Finding your way around the desktop	109
Windows® Store	111
Setting up for communications	112
Connecting your computer to a network	113
Exploring audio features	113
Recording sounds	113
Using external speakers or headphones	114
Using the Web Camera	115
Using the Memory card reader	115
Inserting memory media	116
Removing memory media	116
Chapter 5: Utilities	118
Desktop Assist	119
Media & Entertainment	120
Tools & Utilities	121
Support & Recovery	122
eco Utility®	123
Password Utility	124
Using a supervisor password	124
Using a user password	126
Deleting a user password	128
System Settings	129
Sleep Utilities	131
USB Sleep and Charge	131
Enabling/Disabling USB Sleep and Charge	133
Power supply mode settings	133
Sleep and Music	134
HDD Protection Utility	135
Function Key	136
Recovery Media Creator	137
Service Station	137
TOSHIBA Application Installer	138
Chapter 6: If Something Goes Wrong	139
Problems that are easy to fix	139
Problems when you turn on the computer	140
The Windows® operating system is not working	142
Using Startup options to fix problems	143
Internet problems	145
The Windows® operating system can help you	146
Fixing a problem with Device Manager	146
Checking device properties	147
Memory problems	147
Power and the batteries	149
Keyboard problems	150
Display problems	151
Disk or storage drive problems	153
Error-checking	153
Optical disc drive problems	155
Sound system problems	156
Printer problems	156
Wireless networking problems	157
DVD operating problems	159
Develop good computing habits	160
Data and system configuration backup in the Windows® operating system	161
If you need further assistance	166
Contacting Toshiba	167
Other Toshiba Internet Web sites	167
Toshiba’s worldwide offices	167
Appendix A: TOSHIBA Function Keys	169
Functions	169
Help file	170
Display brightness	170
Output (Display switch)	171
Disabling or enabling the touch pad	172
Media buttons	172
Volume Mute	172
Disabling or enabling wireless devices	173
Keyboard Function keys	173
Zoom (Display resolution)	173
Appendix B: Power Cord/Cable Connectors	174
Glossary	175
A	177
B	178
C	179
D	180
E	181
F	182
G	183
H	183
I	184
K	184
L	184
M	185
N	185
O	186
P	186
R	187
S	188
T	189
U	189
W	189