Toshiba Satellite P775 PSBY3C-0FW00R User Manual - Page 148

Memory Media Card, Pointing device, Problem, Procedure

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Satellite P770/P775/P770D/P775D Problem Procedure You cannot access a Make sure the drive's disc tray is securely closed. CD/DVD/Blu-ray™ in Press gently until it clicks into place. the drive Open the disc tray and make sure the disc is properly seated. It should lie flat with the label facing up. A foreign object in the disc tray could block laser light from reading the disc. Make sure there is no obstruction. Remove any foreign object. Check whether the disc is dirty. If it is, wipe it with a clean cloth dipped in water or a neutral cleaner. Refer to the Media care section in Chapter 3 for details on cleaning. Memory Media Card For further information, please refer to Chapter 3, Operating Basics. Problem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it in order to ensure it is firmly connected. If the problem persists, then you should refer to the documentation supplied with your memory media card for further information. You cannot write to a memory media card Remove the memory media card from the computer and check to ensure that it is not write protected. You cannot read a file Check to ensure the required file is actually on the memory media card that is inserted into the computer. If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the USB mouse section in this chapter, and the documentation supplied with your mouse. User's Manual 6-9

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Problem
Procedure
You cannot access a
CD/DVD/Blu-ray™ in
the drive
Make sure the drive’s disc tray is securely closed.
Press gently until it clicks into place.
Open the disc tray and make sure the disc is
properly seated. It should lie flat with the label
facing up.
A foreign object in the disc tray could block laser
light from reading the disc. Make sure there is no
obstruction. Remove any foreign object.
Check whether the disc is dirty. If it is, wipe it with
a clean cloth dipped in water or a neutral cleaner.
Refer to the
Media care
section in Chapter 3 for
details on cleaning.
Memory Media Card
For further information, please refer to Chapter 3,
Operating Basics
.
Problem
Procedure
Memory media card
error occurs
Remove the memory media card from the
computer and then reinsert it in order to ensure it is
firmly connected.
If the problem persists, then you should refer to the
documentation supplied with your memory media
card for further information.
You cannot write to
a memory media
card
Remove the memory media card from the
computer and check to ensure that it is not write
protected.
You cannot read a
file
Check to ensure the required file is actually on the
memory media card that is inserted into the
computer.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
Pointing device
If you are using a USB mouse, you should also refer to both the
USB
mouse
section in this chapter, and the documentation supplied with your
mouse.
Satellite P770/P775/P770D/P775D
User's Manual
6-9