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Toshiba Satellite Pro S850 PSSESC Users Manual Canada; English - Page 160

TOSHIBA technical support

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TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related, visit TOSHIBA technical support website http://www.toshiba.co.jp/ worldwide/. User's Manual 6-21

Section	Page
Table of Contents	2
Preface	20
Conventions	20
Abbreviations	20
Icons	20
Keys	20
Key operation	20
Messages	21
Terminology	21
General Precautions	22
Provide adequate ventilation	22
Creating a computer-friendly environment	22
Stress injury	23
Heat injury	23
Pressure or impact damage	23
PC Card/ExpressCard overheating	23
Mobile phones	23
Instruction Manual for Safety and Comfort	23
Chapter 1 Getting Started	24
Equipment checklist	24
Hardware	24
Documentation	24
Software	24
Getting Started	25
Connecting the AC adaptor	26
Opening the display	27
Turning on the power	28
Starting up for the first time	29
Turning off the power	29
Restarting the computer	33
Chapter 2 The Grand Tour	34
Front with the display closed	34
Left side	36
Right side	37
Back	38
Underside	39
Front with the display open	41
Internal Hardware Components	44
Intel Rapid Start Technology	46
Chapter 3 Operating Basics	48
Using the Touch Pad	48
The Keyboard	48
Keyboard indicators	49
Function keys: F1 … F12	50
Soft keys: FN key combinations	51
Hot key functions	51
Windows special keys	53
Keypad overlay for A4 size keyboard	53
Generating ASCII characters	54
Using the Fingerprint Sensor	55
How to Swipe your Finger	55
Points to note about the Fingerprint Sensor	56
Points to note about Fingerprint Utility	57
Setup Fingerprint Registration	57
Delete the Fingerprint Data	58
Windows Logon via Fingerprint Authentication	59
Fingerprint Pre-Boot Authentication and Single Sign-on feature	60
Optical disc drives	61
Formats	61
Using optical disc drives	62
Writable discs	64
Writing discs	65
Before writing or rewriting	65
TOSHIBA Disc Creator	67
Data Verification	68
How to learn more about TOSHIBA Disc Creator	69
TOSHIBA VIDEO PLAYER	69
Notes on use	69
Display Devices & Audio	70
Starting TOSHIBA VIDEO PLAYER	70
Operating TOSHIBA VIDEO PLAYER	71
Open TOSHIBA VIDEO PLAYER Manual	71
Modem	71
Region selection	71
Properties menu	72
Setting	72
Modem Selection	73
Dialing Properties	73
Connecting the modular cable	73
Disconnecting the modular cable	74
Wireless communications	74
Wireless LAN	74
Bluetooth wireless technology	76
LAN	78
LAN cable types	78
Connecting the LAN cable	78
Optional devices	79
Cards/memory	79
Peripheral devices	79
Other	79
ExpressCard	79
Inserting an ExpressCard	80
Removing an ExpressCard	80
PC Card	80
Inserting a PC Card	81
Removing a PC Card	81
Memory media	82
Memory media	83
Media care	84
Inserting a memory media	84
Removing a memory media	85
Additional memory module	86
Installing a memory module	86
Removing a memory module	89
External monitor	90
Connecting the monitor cable	90
Mini DisplayPort	91
Connecting the Mini DisplayPort	91
eSATA (External Serial ATA) device	92
Connecting the eSATA device	92
Disconnecting an eSATA device	93
Serial port	93
Security lock	93
Connecting the security lock	94
Optional TOSHIBA Accessories	94
Sound System	94
Volume Mixer	95
Microphone Level	95
Audio Enhancements	95
Realtek HD Audio Manager	95
Video mode	96
Computer Handling	96
Cleaning the computer	96
Moving the computer	97
Heat dispersal	97
Chapter 4 Utilities & Advanced Usage	99
Utilities and Applications	99
Special features	105
Using the TOSHIBA Sleep Utility	107
Sleep and Charge	108
Starting the TOSHIBA Sleep Utility	109
Enabling Sleep and Charge	109
Power supply mode settings	109
Battery Settings	109
Using the TOSHIBA Face Recognition	110
Disclaimer	110
How to register the Face Recognition Data	111
How to Delete the Face Recognition Data	112
How to launch the help file	112
Windows Logon via TOSHIBA Face Recognition	112
TOSHIBA Password Utility	113
User Password	113
Supervisor Password	115
Starting the computer by password	115
HW Setup	116
Accessing HW Setup	116
HW Setup window	116
TOSHIBA PC Health Monitor	121
Starting the TOSHIBA PC Health Monitor	122
If a TOSHIBA PC Health Monitor message is displayed.	122
Cleaning the cooling module	122
Using the Hard Disk Drive (HDD) Protection	124
Taskbar icon	124
TOSHIBA HDD Protection Properties	124
HDD Protection	124
Detection Level	125
3D Viewer	125
Details	125
System Recovery	126
System Recovery Options	126
Creating Recovery Media	126
Restoring the pre-installed software from your created Recovery Media	128
Restoring the pre-installed software from the Recovery hard disk drive	129
Chapter 5 Power and Power-Up Modes	130
Power conditions	130
Monitoring of power condition	131
Battery indicator	131
DC IN indicator	132
Power indicator	132
Battery	132
Battery types	132
Care and use of the battery pack	133
Charging the batteries	134
Monitoring battery capacity	135
Maximizing battery operating time	135
Batteries exhausted time	136
Extending battery life	136
Replacing the battery pack	137
Power-up modes	138
Windows utilities	138
Hot keys	138
Panel power on/off	139
System automatic Sleep/Hibernation	139
Chapter 6 Troubleshooting	140
Problem solving process	140
Preliminary checklist	140
Analyzing the problem	141
If something goes wrong	142
Hardware and system checklist	143
Power	143
Keyboard	146
Internal display panel	146
Hard disk drive	147
Optical Disc Drive	147
Memory Media Card	148
PC Card	148
Pointing device	149
Fingerprint Sensor	151
USB device	151
eSATA device	153
Additional memory module	154
Sound system	154
External monitor	155
Modem	156
LAN	157
Wireless LAN	157
Bluetooth	158
Recovery Media	159
TOSHIBA support	159
Before you call	159
TOSHIBA technical support	160
Appendix A Specifications	161
Physical Dimensions	161
Environmental Requirements	161
Power Requirements	161
Built-in Modem	162
Appendix B AC Power Cord and Connectors	164
Certification agencies	164
Appendix C Legal Footnotes	166
Non-applicable Icons	166
CPU	166
64-Bit Computing	167
Memory (Main System)	167
Battery Life	167
Hard Disk Drive (HDD) Capacity	168
LCD	168
Graphics Processing Unit (GPU)	168
Wireless LAN	168
Copy Protection	169
Appendix D Information for Wireless Devices	170
Wireless LAN Interoperability	170
Bluetooth wireless technology Interoperability	170
CAUTION about Wireless Devices	170
Wireless Devices and your health	171
Radio Regulatory Information	171
Europe	172
Canada - Industry Canada (IC)	174
USA-Federal Communications Commission (FCC)	174
Caution: Exposure to Radio Frequency Radiation	174
Caution: Radio Frequency Interference Requirements	174
Using this equipment in Japan	175
Device Authorization	176
Radio approvals for wireless devices	177
Approved Countries/Regions for Intel® Centrino® Wireless-N 6205 a/b/g/n (a/b/g), Atheros AR938x Wireless Network Adapter a/b/g/n (a/b/g), Intel® Centrino® Advanced-N 6235 a/b/g/n (a/b/g), Atheros AR9485WB-EG Wireless Network Adapter	177
Index	179