Toshiba Tecra A9-S9020V User Guide
Toshiba Tecra A9-S9020V Manual
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- Toshiba Tecra A9-S9020V | User Guide - Page 1
Tecra® A9 Series User's Guide If you need assistance: ❖ Toshiba's Support Web site pcsupport.toshiba.com ❖ Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes - Toshiba Tecra A9-S9020V | User Guide - Page 2
hands after handling. Model: Tecra® A9 Series Recordable and/or ReWritable set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA - Toshiba Tecra A9-S9020V | User Guide - Page 3
Critical applications" means life support systems, medical applications, connections loss of life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL installed and used in accordance with the instructions, it may cause harmful interference to radio - Toshiba Tecra A9-S9020V | User Guide - Page 4
device must accept any interference received, including interference that may cause undesired operation. Contact either: ❖ Toshiba's Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949 - Toshiba Tecra A9-S9020V | User Guide - Page 5
service. If Problems Arise trouble is experienced with this equipment, for repair or limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support instructions installed on this computer. - Toshiba Tecra A9-S9020V | User Guide - Page 6
your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment 1 above conditions may not prevent degradation of service in some situations. Repairs to certified equipment electrician, as appropriate. 2 The user manual of analog equipment must contain the equipment's - Toshiba Tecra A9-S9020V | User Guide - Page 7
performance or even lose your network connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or pcsupport - Toshiba Tecra A9-S9020V | User Guide - Page 8
❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy Information The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer's instructions as - Toshiba Tecra A9-S9020V | User Guide - Page 9
is subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et with an 802.11a device. EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary - Toshiba Tecra A9-S9020V | User Guide - Page 10
the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. Taiwan Article 14 Article 17 Unless approved, for any model accredited low - Toshiba Tecra A9-S9020V | User Guide - Page 11
stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment - Toshiba Tecra A9-S9020V | User Guide - Page 12
12 The Name of the radio equipment: refer to the equipment label provided on the computer JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT Approval Number: D01-1128JP TELECOM ENGINEERING CENTER Approval Number: 03NY.A0018, 03GZDA0017 The following restrictions apply: ❖ Do not disassemble - Toshiba Tecra A9-S9020V | User Guide - Page 13
13 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ Belgique: Deutschland: France: Italia: For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is - Toshiba Tecra A9-S9020V | User Guide - Page 14
outside of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. - Toshiba Tecra A9-S9020V | User Guide - Page 15
Access Point's radar detection feature will automatically restart operation on a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device(s) are properly configured for European Community operation. Approved - Toshiba Tecra A9-S9020V | User Guide - Page 16
16 802.11a (5 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Austria Denmark Germany Italy Netherlands Portugal UK Belgium Finland Greece Liechtenstein New Zealand Sweden USA Turbo Mode (5 GHz) Canada USA Approved Countries/Regions for use for the Intel® PRO/Wireless LAN - Toshiba Tecra A9-S9020V | User Guide - Page 17
17 Approved Countries/Regions for use for the Toshiba Mini PCI Wireless LAN Card This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this - Toshiba Tecra A9-S9020V | User Guide - Page 18
.11a, 802.11b, 802.11g and 802.11n respectively. The IEEE 802.11n specification has not been finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of the IEEE 802.11n specification. An adapter with 11a/b, 11a/b/g, or 11a - Toshiba Tecra A9-S9020V | User Guide - Page 19
network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshibaeurope.com/computers/tnt/bluetooth.htm in Europe or - Toshiba Tecra A9-S9020V | User Guide - Page 20
phones. Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the - Toshiba Tecra A9-S9020V | User Guide - Page 21
In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used - Toshiba Tecra A9-S9020V | User Guide - Page 22
RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. - Toshiba Tecra A9-S9020V | User Guide - Page 23
10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization - Toshiba Tecra A9-S9020V | User Guide - Page 24
service provider, if any repair or adjustment is required. Location of the Required Label (Sample shown below. Location of the label and manufacturing information may vary.) Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright - Toshiba Tecra A9-S9020V | User Guide - Page 25
INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT - Toshiba Tecra A9-S9020V | User Guide - Page 26
26 Trademarks Tecra, Accupoint, and ConfigFree are registered trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Microsoft, Outlook, Windows, and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other - Toshiba Tecra A9-S9020V | User Guide - Page 27
Contents Introduction 35 This guide 36 Safety icons 37 Other icons used 37 Other documentation 38 Service options 38 Chapter 1: Getting computer 42 Setting up your software 42 Registering your computer with Toshiba 43 Adding optional external devices 43 Connecting to a power source 44 - Toshiba Tecra A9-S9020V | User Guide - Page 28
Recovery CDs/DVDs 58 Hard Disk Drive Recovery options 60 Hard Disk Drive Recovery using the Recovery media 64 Installing drivers and applications 65 Using the Toshiba Dual Pointing Device 66 Using the TouchPad 66 Scrolling with the TouchPad 67 Control buttons 67 Disabling or enabling the - Toshiba Tecra A9-S9020V | User Guide - Page 29
media 99 Recording optical media 99 Removing a disc with the computer on...........100 Removing a disc with the computer off ..........100 Caring for optical discs 100 Toshiba's online resources 101 - Toshiba Tecra A9-S9020V | User Guide - Page 30
30 Contents Chapter 3: Mobile Computing 102 Toshiba's energy-saver design 102 Running the computer on battery power 103 Battery Notice ........125 An overview of using the Internet 127 The Internet 127 The World Wide Web 127 Internet Service Providers 127 Connecting to the Internet 128 - Toshiba Tecra A9-S9020V | User Guide - Page 31
135 Using an expansion device 135 Using an Optional Toshiba Express Port Replicator with your computer 136 Chapter 5: Utilities 137 TOSHIBA Assist 138 Connect 139 Secure 140 Protect & Fix 141 Optimize 142 TOSHIBA Application Installer 143 Setting passwords 144 Using an instant password - Toshiba Tecra A9-S9020V | User Guide - Page 32
153 TOSHIBA Hardware Setup 154 TOSHIBA Zooming Utility 158 TOSHIBA Button Support 159 CD/DVD Drive Acoustic Silencer 160 TOSHIBA Accessibility 161 174 Chapter 6: If Something Goes Wrong 177 Problems that are easy to fix 177 Problems when you turn on the computer............178 The Windows - Toshiba Tecra A9-S9020V | User Guide - Page 33
Card problems 193 Printer problems 195 Modem problems 196 Wireless networking problems 196 DVD operating problems 199 Develop good computing habits 200 Data and system configuration backup in the Windows® operating system 201 If you need further assistance 205 Before you contact Toshiba 205 - Toshiba Tecra A9-S9020V | User Guide - Page 34
34 Contents Disabling or enabling the Dual Pointing Device 222 Changing screen resolution 223 Keyboard hot key functions 224 Appendix B: Power Cord/Cable Connectors 225 Glossary 226 Index 240 - Toshiba Tecra A9-S9020V | User Guide - Page 35
restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its notebook component suppliers to meet RoHS requirements and verifies its suppliers' commitment from its retail version (if available), and may not include user manuals or all program functionality. 35 - Toshiba Tecra A9-S9020V | User Guide - Page 36
, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at pcsupport.toshiba.com. This guide This guide introduces the computer's features. You can: ❖ Read the entire guide from beginning to end. ❖ Skim through and stop when a topic interests you. ❖ Use - Toshiba Tecra A9-S9020V | User Guide - Page 37
37 Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will - Toshiba Tecra A9-S9020V | User Guide - Page 38
version of the user's guide (this document) ❖ It may also contain guides for other programs that may come with your system. For accessory information, visit Toshiba's Web site at accessories.toshiba.com. Service options Toshiba offers a full line of optional service programs to complement its - Toshiba Tecra A9-S9020V | User Guide - Page 39
Chapter 1 Getting Started This chapter provides tips for working comfortably, summarizes how to connect components, and explains what to do the first time you use your notebook computer. Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and - Toshiba Tecra A9-S9020V | User Guide - Page 40
Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, that shipped with your service center. Computer base and palm rest can become hot! Avoid prolonged contact to prevent heat injury to skin. Read the enclosed Instruction Manual for - Toshiba Tecra A9-S9020V | User Guide - Page 41
Getting Started 41 Selecting a place to work ❖ Never turn off the computer if a drive light indicates a drive is active. Turning off the computer while it is reading from or writing to a disk/disc or flash media may damage the disk/disc or flash media, the drive, or both. ❖ Keep the computer and - Toshiba Tecra A9-S9020V | User Guide - Page 42
the order in which windows appear, may vary according to your software setup choices. The first time you turn on your computer, the Setup Wizard guides you through steps to set up your software. 1 From the Welcome screen click Next to enter the Setup Wizard. 2 Confirm acceptance of Microsoft's End - Toshiba Tecra A9-S9020V | User Guide - Page 43
Warranty. NOTE To register online, you must be connected to the Internet. Adding optional external devices NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See "Setting up your software" on page 42. After starting your computer for the first time you - Toshiba Tecra A9-S9020V | User Guide - Page 44
plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible - Toshiba Tecra A9-S9020V | User Guide - Page 45
. The AC power light on the indicator panel glows green. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. - Toshiba Tecra A9-S9020V | User Guide - Page 46
46 Getting Started Charging the main battery The computer's main battery light gives you an indication of the main battery's current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows green when the main battery is fully charged ❖ Is unlit when the main - Toshiba Tecra A9-S9020V | User Guide - Page 47
Getting Started 47 Using the computer for the first time NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the - Toshiba Tecra A9-S9020V | User Guide - Page 48
shown on the notebook chassis, unless you have selected all those features. This information applies to all the features and icons described in this guide. Below are examples of some of the many possible icons used on your computer: (Sample Illustration) System icons Turning on the power To turn - Toshiba Tecra A9-S9020V | User Guide - Page 49
completely. Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Your computer comes with enough memory to run most of today's popular applications. You may want to increase the computer - Toshiba Tecra A9-S9020V | User Guide - Page 50
50 Getting Started Adding memory (optional) Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module may be hot. - Toshiba Tecra A9-S9020V | User Guide - Page 51
Getting Started 51 Adding memory (optional) If the computer is on, begin at step 1; otherwise, skip to step 3. 1 Click Start, and then click the arrow next to the lock button in the lower-right corner of the Start menu. The Shut Down menu appears. Start (Sample Image) Shut Down menu Arrow Shut - Toshiba Tecra A9-S9020V | User Guide - Page 52
built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 10 Locate an empty memory module slot on the - Toshiba Tecra A9-S9020V | User Guide - Page 53
Getting Started 53 Adding memory (optional) NOTE If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. NOTE For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory - Toshiba Tecra A9-S9020V | User Guide - Page 54
54 Getting Started Adding memory (optional) 13 Once the module's connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should "snap" into place securely with the corresponding cutouts - Toshiba Tecra A9-S9020V | User Guide - Page 55
Getting Started 55 Adding memory (optional) 14 Replace the memory module slot cover and secure it using the screw. 15 Re-insert the main battery. For more information on inserting the main battery, see "Inserting a charged battery" on page 116. 16 Turn the computer right side up. 17 Reconnect the - Toshiba Tecra A9-S9020V | User Guide - Page 56
, this could be a sign that you may need to scan your hard drive for errors or defragment the drive. If so, consult Windows® Help and Support. 2 Pull the latches away from the memory module. The memory module pops up slightly. 3 Gently lift the memory module to a 30-degree angle and slide - Toshiba Tecra A9-S9020V | User Guide - Page 57
Getting Started 57 Adding memory (optional) 4 Replace the memory module slot cover and secure it using the screw. 5 Re-insert the main battery. For more information on inserting the main battery, see "Inserting a charged battery" on page 116. 6 Turn the computer right side up. 7 Reconnect the - Toshiba Tecra A9-S9020V | User Guide - Page 58
factory-set default without the HDD Recovery partition. ❖ Reinstall drivers and applications which were bundled with your computer. Creating drive is not writable, contact Toshiba Customer Support to obtain the Recovery media for your system. The Toshiba Global Support Centre in the United States is - Toshiba Tecra A9-S9020V | User Guide - Page 59
screen 3 Select the items you want to copy by clicking the check box next to the item's Name-recovery files, applications (original bundled drivers and applications), or both the recovery files and applications. 4 Click Create. 5 Insert the first blank CD or DVD into your writable optical drive - Toshiba Tecra A9-S9020V | User Guide - Page 60
the computer is turned off. 2 Press and hold the 0 (zero) key on your keyboard while powering on the computer. When the computer powers on, the Toshiba Recovery Wizard screen displays. (Sample Image - Toshiba Tecra A9-S9020V | User Guide - Page 61
partitions on the hard disk drive and your information will be lost. Be sure to save your work to external media first. 1 On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. The Recovery of Factory Default Software screen appears. (Sample Image - Toshiba Tecra A9-S9020V | User Guide - Page 62
Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: 1 On the Toshiba Recovery Wizard screen, select Erase the hard disk, and then click Next. 2 The next screen lists the two methods you can choose: ❖ Delete all data - Toshiba Tecra A9-S9020V | User Guide - Page 63
) and your information will be lost. Be sure to save your work to external media first. To resize and recover your C: drive: 1 On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. 2 Select Recover to a custom size partition. 3 Specify the size of - Toshiba Tecra A9-S9020V | User Guide - Page 64
system using your Hard Drive Recovery Utilities. To recover your hard disk drive using the utilities burned to CDs or DVDs (refer to "Using the Toshiba Dual Pointing Device" on page 66): 1 Insert the first recovery CD or DVD into your optical drive and power on the computer. 2 When the initial - Toshiba Tecra A9-S9020V | User Guide - Page 65
. 5 Highlight the hard disk drive in the Volume list to display its status in the lower portion of the screen. Installing drivers and applications The Toshiba Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall - Toshiba Tecra A9-S9020V | User Guide - Page 66
® II secondary button TouchPad secondary button (Sample Illustration) Toshiba Dual Pointing Device buttons Accupoint® II pointing device-Moves button-Performs the same function as the left button on a mouse. When a step instructs you to click or choose an item, move the cursor to the item, then - Toshiba Tecra A9-S9020V | User Guide - Page 67
finger along the bottom edge of the TouchPad. This feature can be disabled or changed in the Mouse Properties dialog box. Control buttons When a step instructs you to click or choose an item, move the cursor to the item, then press and release the primary (left-hand) button. To double-click - Toshiba Tecra A9-S9020V | User Guide - Page 68
68 Getting Started Using external display devices Using external display devices Your computer comes with a built-in display, but you can also connect an external monitor or projector via the RGB (monitor) port. Before connecting an external monitor or video projector, configure your computer for - Toshiba Tecra A9-S9020V | User Guide - Page 69
Getting Started 69 Using external display devices This hot key cycles through the settings in the following order (only the first option is available when you do not have an external monitor attached) (the last option is available only if you are in Extended Display Mode): ❖ LCD-Internal display - Toshiba Tecra A9-S9020V | User Guide - Page 70
to match the resolution of the external display device. The external display device must support a resolution of 800 x 600 or higher. Using an external keyboard If you your computer. If you do not install the software as instructed by the printer manufacturer, the printer may not function correctly. - Toshiba Tecra A9-S9020V | User Guide - Page 71
. Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up for the first time. You only need - Toshiba Tecra A9-S9020V | User Guide - Page 72
Started Connecting an optional external diskette drive Connecting an optional external diskette drive Some operations, such as creating a password service diskette, require a diskette drive designed for use with 3.5-inch diskettes. (Sample Illustration) Optional external USB diskette drive To - Toshiba Tecra A9-S9020V | User Guide - Page 73
Getting Started 73 Turning off the computer Options for turning off the computer Depending on the operating system installed, you have more than one option available for turning off the computer: Shut Down, Hibernate, and Sleep. Each option has its advantages. ❖ Use the Shut Down or Hibernate - Toshiba Tecra A9-S9020V | User Guide - Page 74
74 Getting Started Turning off the computer For information on how to use and configure Hibernation mode see "Using and configuring Hibernation mode" on page 77. Sleep mode The Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer to memory so - Toshiba Tecra A9-S9020V | User Guide - Page 75
Getting Started 75 Turning off the computer Using the Shut Down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer. - Toshiba Tecra A9-S9020V | User Guide - Page 76
76 Getting Started Turning off the computer 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen 4 Click Power buttons and lid to display the actions that you can configure. 5 Select - Toshiba Tecra A9-S9020V | User Guide - Page 77
Getting Started 77 Turning off the computer Restarting your computer To start the computer up again, press the power button until the on/off light glows green. If you turn off the computer by closing the display panel, you can start it again by opening the display panel. Using and configuring - Toshiba Tecra A9-S9020V | User Guide - Page 78
78 Getting Started Turning off the computer 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of - Toshiba Tecra A9-S9020V | User Guide - Page 79
Getting Started 79 Turning off the computer 6 Click Apply. 7 Click OK. Once the computer is configured, you can place it into Hibernation mode by either pressing the power button or closing the display panel, depending on the Hibernation options set. Starting again from Hibernation mode To start - Toshiba Tecra A9-S9020V | User Guide - Page 80
80 Getting Started Turning off the computer Configuring Sleep mode options You can place the computer into Sleep mode by either pressing the power button or closing the display panel. You can also specify an amount of time after which the computer automatically goes into Sleep mode. To use any of - Toshiba Tecra A9-S9020V | User Guide - Page 81
Getting Started 81 Turning off the computer 4 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen 5 Click Power buttons and lid to display the actions that you can configure. 6 Select - Toshiba Tecra A9-S9020V | User Guide - Page 82
There are several ways in which you can customize your computer to suit your particular requirements. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 112. There are - Toshiba Tecra A9-S9020V | User Guide - Page 83
. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure - Toshiba Tecra A9-S9020V | User Guide - Page 84
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the disk. If the network you are using goes down and you - Toshiba Tecra A9-S9020V | User Guide - Page 85
Learning the Basics 85 Computing tips ❖ Back up your files to disks (or other removable media) on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your hard disk suddenly fails, you will lose all - Toshiba Tecra A9-S9020V | User Guide - Page 86
86 Learning the Basics Using the keyboard Using the keyboard Your computer's keyboard contains character keys, control keys, function keys, and special Windows® keys, providing all the functionality of a full-size keyboard. (Sample Illustration) Keyboard Character keys Typing with the character - Toshiba Tecra A9-S9020V | User Guide - Page 87
Ctrl, Fn, and Alt keys Learning the Basics 87 Using the keyboard (Sample Illustration) Ctrl, Fn, and Alt keys The Ctrl, Fn, and Alt keys do different things depending on the program you are using. For more information, see your program documentation. Function keys The function keys (not to be - Toshiba Tecra A9-S9020V | User Guide - Page 88
88 Learning the Basics Using the keyboard Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer's keyboard. (Sample - Toshiba Tecra A9-S9020V | User Guide - Page 89
Learning the Basics 89 Starting a program Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows® Explorer. If you prefer to open the program first, you have - Toshiba Tecra A9-S9020V | User Guide - Page 90
90 Learning the Basics Starting a program Starting a program from Windows® Explorer If a program is not listed in the All Programs menu, you can start it from Windows® Explorer. Windows® Explorer gives you a view of your computer's contents as a hierarchy or "tree." You can easily see the - Toshiba Tecra A9-S9020V | User Guide - Page 91
Learning the Basics 91 Saving your work Starting a program using the Start Search field This example uses the Start menu's Start Search field to start WordPad: 1 Click Start to display the Start menu. The Start Search field appears at the bottom of the Start menu. Start Search field Arrow ( - Toshiba Tecra A9-S9020V | User Guide - Page 92
different name. File names The Windows® operating system supports long file names that can contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than - Toshiba Tecra A9-S9020V | User Guide - Page 93
Learning the Basics 93 Printing your work Using a file extension Most programs assign an extension to the file name that identifies the file as being created in the program with a particular format. For example, Microsoft® Word saves files with a .doc extension. Any file name with an extension of - Toshiba Tecra A9-S9020V | User Guide - Page 94
94 Learning the Basics Backing up your work 3 Specify the print parameters. For example, the range of pages and number of copies to print. 4 Click Print. Backing up your work Back up all the files you create in case something happens to your computer. You can back up your files to different types - Toshiba Tecra A9-S9020V | User Guide - Page 95
(DVDs) provide a significant increase in data storage and support features that are not available on any other video platform optical drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical drive Drive in-use indicator light-Indicates when - Toshiba Tecra A9-S9020V | User Guide - Page 96
the disc tray is open, be careful not to touch the lens or the area around it. Doing so could cause the drive to malfunction. Manual eject hole-Use if you need to release the disc tray when the power is off. Use a straightened paper clip or other narrow object to - Toshiba Tecra A9-S9020V | User Guide - Page 97
on the spindle and is lying flat on the tray. If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. 9 Push the disc tray in by pressing gently on the center of the tray until it clicks into place. You are ready to - Toshiba Tecra A9-S9020V | User Guide - Page 98
98 Learning the Basics Using the optical drive Playing an audio CD Insert an audio CD and close the disc tray. If the computer is turned on, Windows Media® Player opens and the CD begins to play. You can use the Windows Media® Player program to control the CD. To access the Windows Media® Player, - Toshiba Tecra A9-S9020V | User Guide - Page 99
not automatically start your disc, try launching the optical disc manually. To do this, follow these steps: 1 Click Start supported optical media formats please refer to your computer's detailed specifications at pcsupport.toshiba . These problems are not due to any defect in your Toshiba computer or - Toshiba Tecra A9-S9020V | User Guide - Page 100
Insert a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive (about 1 inch). Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage - Toshiba Tecra A9-S9020V | User Guide - Page 101
or rubbing alcohol). Let the disc dry completely before inserting it in the drive. Toshiba's online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with - Toshiba Tecra A9-S9020V | User Guide - Page 102
Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba's energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. - Toshiba Tecra A9-S9020V | User Guide - Page 103
performance variations produced by the design of individual components. Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. Recharge time varies depending on usage. Battery may not charge while the computer is consuming full - Toshiba Tecra A9-S9020V | User Guide - Page 104
. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Global Support Centre. - Toshiba Tecra A9-S9020V | User Guide - Page 105
battery packs with you. You can then replace a discharged battery and continue working. For more information on batteries and accessories, see accessories.toshiba.com. Charging batteries The battery needs to be charged before you can use it to power the computer. Never leave batteries in the - Toshiba Tecra A9-S9020V | User Guide - Page 106
106 Mobile Computing Charging batteries The battery may not start charging immediately under the following conditions: ❖ The battery is extremely hot or cold. To ensure that the battery charges to its full capacity, wait until it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to 26 - Toshiba Tecra A9-S9020V | User Guide - Page 107
Mobile Computing Monitoring main battery power 107 NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working. When Hibernation mode is - Toshiba Tecra A9-S9020V | User Guide - Page 108
108 Mobile Computing Monitoring main battery power HINT: Be careful not to confuse the battery light ( ) with the on/off light ( ). When the on/off light flashes amber, it indicates that the system is suspended (using the Windows® operating system Sleep command). Power button System Indicator - Toshiba Tecra A9-S9020V | User Guide - Page 109
Mobile Computing Monitoring main battery power Determining remaining battery power 109 NOTE Wait at least 16 seconds after turning on the computer before trying to monitor the remaining battery power. The computer needs this time to check the battery's remaining capacity and perform its - Toshiba Tecra A9-S9020V | User Guide - Page 110
110 Mobile Computing Monitoring main battery power If you have Hibernation mode enabled (the default), the computer copies the details of your open programs and files to the hard disk before shutting down. For more information on using Hibernation, see "Hibernation mode" on page 73. Setting - Toshiba Tecra A9-S9020V | User Guide - Page 111
Mobile Computing Monitoring main battery power 111 4 Click Battery to display the battery options. 5 Configure the alarm settings to suit your needs. Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors, such as: ❖ How - Toshiba Tecra A9-S9020V | User Guide - Page 112
112 Mobile Computing Monitoring main battery power Power Plans You can choose a predefined Power Plan or select your own combination of power options. To do this: 1 Click Start, Control Panel, Mobile PC, and then Power Options. The Windows® Power Options window appears. (Sample Image) Windows® - Toshiba Tecra A9-S9020V | User Guide - Page 113
Mobile Computing Monitoring main battery power 113 By default the three power plans Balanced, Power Saver, and High Performance are satisfactory for most people and do not need to be edited. The Power Saver plan is the best used for maximum battery time. The High Performance plan will give you the - Toshiba Tecra A9-S9020V | User Guide - Page 114
battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer or place it in Hibernation mode according to the instructions in "Using and configuring Hibernation mode" on page 77. 3 Unplug and remove any cables connected to the computer, including the AC adaptor. 4 Close - Toshiba Tecra A9-S9020V | User Guide - Page 115
Mobile Computing Changing the main battery 115 5 Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock 6 Slide the battery release latch to release the battery. 7 Pull the discharged battery out of the computer. (Sample Illustration) - Toshiba Tecra A9-S9020V | User Guide - Page 116
116 Mobile Computing Changing the main battery Inserting a charged battery To insert a battery: 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. 2 Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that - Toshiba Tecra A9-S9020V | User Guide - Page 117
gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries. The main battery is designed so that it cannot be - Toshiba Tecra A9-S9020V | User Guide - Page 118
118 Mobile Computing Taking care of your battery Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the - Toshiba Tecra A9-S9020V | User Guide - Page 119
an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. Toshiba is dedicated to preserving the environment by sponsoring - Toshiba Tecra A9-S9020V | User Guide - Page 120
cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. TECHNICAL NOTE: When traveling by air, you may be required to - Toshiba Tecra A9-S9020V | User Guide - Page 121
features to start programs, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in - Toshiba Tecra A9-S9020V | User Guide - Page 122
122 Exploring Your Computer's Features Exploring the desktop Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, Taskbar, Notification Area, and background pattern. Icons Start button Taskbar Notification Area (Sample Image) - Toshiba Tecra A9-S9020V | User Guide - Page 123
to: ❖ Start programs ❖ Open documents ❖ Adjust system settings ❖ Find files ❖ Access Windows® Help and Support ❖ Suspend system activity and shut down the computer NOTE Whenever a procedure in this User's Guide instructs you to click Start, it means that you should click the Start button. Taskbar - Toshiba Tecra A9-S9020V | User Guide - Page 124
may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited light will be lit. For help with common wireless networking problems, see "Wireless networking problems" on page 196. Connecting your computer to a network - Toshiba Tecra A9-S9020V | User Guide - Page 125
about connecting to a LAN or WAN, consult your network administrator. ❖ Send a fax directly from your computer For more detailed information regarding your computer's modem, visit Toshiba's Web site at accessories - Toshiba Tecra A9-S9020V | User Guide - Page 126
an analog phone line could cause a computer system failure. Now you are ready to send a fax or use the modem to connect to an online service or the Internet. - Toshiba Tecra A9-S9020V | User Guide - Page 127
a quick introduction to the Internet and some of its exciting features, under these headings: ❖ The Internet ❖ The World Wide Web ❖ Internet Service Providers ❖ Connecting to the Internet ❖ Surfing the Internet ❖ Internet features ❖ Uploading to, and downloading files from, the Internet The Internet - Toshiba Tecra A9-S9020V | User Guide - Page 128
Connecting to the Internet To connect to the Internet, you need: ❖ A modem and telephone line, or a LAN connection ❖ A Web browser ❖ An Internet Service Provider (ISP) account Once you have established an ISP account, you can connect to the Internet. 1 Connect your computer's modem to a telephone - Toshiba Tecra A9-S9020V | User Guide - Page 129
site as a clearinghouse where all the messages are placed, like a gigantic bulletin board. ❖ Online shopping Many Web sites offer products and services for sale. Uploading to, and downloading files from, the Internet Transferring files from one computer to another is termed uploading (transferring - Toshiba Tecra A9-S9020V | User Guide - Page 130
130 Exploring Your Computer's Features Exploring audio features 2 Click Start, All Programs, Accessories, and then Sound Recorder. Start Recording/Stop Recording button (Sample Image) Sound Recorder screen 3 Click the Start Recording button. 4 Speak normally into the microphone. 5 When you have - Toshiba Tecra A9-S9020V | User Guide - Page 131
more difficult to set up and use. Your notebook computer comes with a PC Card slot and supports two types of PC Cards that you can install: ❖ Type I cards ❖ Type II cards The PC Card slot supports hot swapping, which allows you to replace one PC Card with another while the computer is - Toshiba Tecra A9-S9020V | User Guide - Page 132
the system may be damaged. NOTE Before removing a PC Card, make sure that no applications or system services are using the card. 1 Prepare the card for removal by clicking the Safely Remove Hardware icon in the that came with the card or refer to your operating system manual or online Help. - Toshiba Tecra A9-S9020V | User Guide - Page 133
phones, PDAs, digital cameras, digital video camcorders, etc. The Bridge Media Adapter slot may also support other types of media. For a complete list of supported media, visit Toshiba's Web site at accessories.toshiba.com. NOTE Do not use the Copy Disk function for this type of media. To copy - Toshiba Tecra A9-S9020V | User Guide - Page 134
134 Exploring Your Computer's Features Using the Bridge Media Adapter Slot Inserting memory media The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down. 2 Push the media into the adapter until it locks in place. - Toshiba Tecra A9-S9020V | User Guide - Page 135
computer provides an extremely fast data transfer rate. In addition to high speed, the i.LINK® port also supports isochronous data transfer (the delivery of data at a guaranteed rate). This makes it ideal for devices that package that comes with the device or visit accessories.toshiba.com. - Toshiba Tecra A9-S9020V | User Guide - Page 136
your computer's expansion port. In order to achieve a proper connection, the Toshiba Express Port Replicator must be properly aligned with your computer. To properly connect the Toshiba Express Port Replicator to your computer, see the Toshiba Express Port Replicator User's Guide or visit pcsupport - Toshiba Tecra A9-S9020V | User Guide - Page 137
if the related utility is available on your system. ❖ TOSHIBA Assist ❖ TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility ❖ TOSHIBA SD™ Memory Card Format Utility ❖ TOSHIBA SD™ Memory Boot Utility ❖ Mouse Utility - Toshiba Tecra A9-S9020V | User Guide - Page 138
138 Utilities TOSHIBA Assist ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ CD/DVD Drive Acoustic Silencer ❖ TOSHIBA Accessibility ❖ Trusted Platform Module (TPM) ❖ Fingerprint Authentication Utility ❖ ConfigFree® TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions - Toshiba Tecra A9-S9020V | User Guide - Page 139
Utilities TOSHIBA Assist The TOSHIBA Assist offers four categories of options: ❖ Connect ❖ Secure ❖ Protect & Fix ❖ Optimize Connect The features available in this category are: ❖ ConfigFree® Connectivity Doctor ❖ Bluetooth® Settings ❖ Bluetooth® Local COM Settings 139 (Sample Image) TOSHIBA - Toshiba Tecra A9-S9020V | User Guide - Page 140
140 Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window - Secure tab - Toshiba Tecra A9-S9020V | User Guide - Page 141
Utilities TOSHIBA Assist Protect & Fix The feature available in this category is: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility 141 (Sample Image) TOSHIBA Assist window - Protect & Fix tab - Toshiba Tecra A9-S9020V | User Guide - Page 142
Optimize The features available in this category are: ❖ TOSHIBA SD™ Memory Card Format Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ CD/DVD Drive Acoustic Silencer ❖ TOSHIBA Accessibility (Sample Image) TOSHIBA Assist window - Optimize tab - Toshiba Tecra A9-S9020V | User Guide - Page 143
and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Double-click the TOSHIBA Application Installer icon on the Windows® desktop. 2 Click Next. (Sample Image) TOSHIBA Application Installer screen 3 Click the item you want to install. (Sample - Toshiba Tecra A9-S9020V | User Guide - Page 144
nobody can access your files. When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ An instant password-Secures your open programs and files when leaving the computer temporarily. NOTE You - Toshiba Tecra A9-S9020V | User Guide - Page 145
or others as a result of the inability to access the computer. To set a supervisor password: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor - Toshiba Tecra A9-S9020V | User Guide - Page 146
down the system to complete the process. Deleting a supervisor password To delete a supervisor password: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The - Toshiba Tecra A9-S9020V | User Guide - Page 147
on password function: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the User Password icon. 4 Click Delete. 5 Follow the on-screen instructions to remove the user password. NOTE This will - Toshiba Tecra A9-S9020V | User Guide - Page 148
Tool Utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility: 1 Click Start, All Programs, Toshiba, Utilities, and then PC Diagnostic Tool, or click the PC Diagnostic Tool icon in the Protect & Fix tab - Toshiba Tecra A9-S9020V | User Guide - Page 149
, and then HDD Protection, or click the HDD Protection icon in the Protect & Fix tab of TOSHIBA Assist. The TOSHIBA HDD Protection Properties window appears. (Sample Image) TOSHIBA HDD Protection Properties window 2 Select ON to enable HDD protection, or select OFF to disable HDD protection - Toshiba Tecra A9-S9020V | User Guide - Page 150
Adapter slot. To format an SD memory card using this utility: 1 Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card Format. The TOSHIBA SD Memory Card Format screen appears. (Sample Image) TOSHIBA SD Memory Card Format screen 2 Select the drive corresponding to the SD memory card - Toshiba Tecra A9-S9020V | User Guide - Page 151
sure to back up your data to external media before performing this procedure as data on the drive may be lost. 3 Click Start, All Programs, Toshiba, Utilities, and then SD Memory Boot Utility. The TOSHIBA SD Memory Boot Utility screen appears. (Sample Image - Toshiba Tecra A9-S9020V | User Guide - Page 152
-party application. Booting from a bootable SD card To boot from a bootable SD card: 1 Create a bootable SD card (see "TOSHIBA SD™ Memory Boot Utility" on page 151 for instructions). 2 Verify that no floppy disk is installed in the optional external floppy disk drive. 3 Insert a bootable SD card - Toshiba Tecra A9-S9020V | User Guide - Page 153
Mouse utility: 1 Click Start, Control Panel, and then Mouse under Hardware and Sound, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. (Sample Image) Mouse Properties screen The settings you can change are divided into these categories: ❖ Buttons - Toshiba Tecra A9-S9020V | User Guide - Page 154
, Utilities, and then HWSetup, or click the TOSHIBA Hardware Setup icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Hardware Setup screen appears. (Sample Image) TOSHIBA Hardware Setup screen - General tab options The TOSHIBA Hardware Setup screen has the following tabs: ❖ General-Allows - Toshiba Tecra A9-S9020V | User Guide - Page 155
Utilities TOSHIBA Hardware Setup 155 ❖ CPU-Allows you to enable or disable you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power button to power on the computer, then quickly pressing the - Toshiba Tecra A9-S9020V | User Guide - Page 156
156 Utilities TOSHIBA Hardware Setup This function can only be used for ports that support the USB Sleep and Charge function (hereinafter called "compatible ports"). Compatible ports are USB ports that have the ( ) symbol icon. You can use the "USB - Toshiba Tecra A9-S9020V | User Guide - Page 157
and Charge function Settings-The default setting is Disabled. Changing the setting to Enabled enables the use of this function. To change the setting, launch TOSHIBA Hardware Setup and click on the USB tab. There are two modes, Mode-1 and Mode-2 in Enabled. For normal use, set the setting to Mode - Toshiba Tecra A9-S9020V | User Guide - Page 158
® Reader® ❖ Icons on the desktop To access the TOSHIBA Zooming Utility: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Zooming Utility. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image) TOSHIBA Zooming Utility Properties screen 2 Select the desired option - Toshiba Tecra A9-S9020V | User Guide - Page 159
. This button is located above the keyboard. To access TOSHIBA Button Support: 1 Click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Button Support window appears. (Sample Image) TOSHIBA Button Support screen 2 Under Button Name, select the button whose function - Toshiba Tecra A9-S9020V | User Guide - Page 160
access the utility: 1 Double-click the icon in the Notification Area, or click the CD/DVD Drive Acoustic Silencer icon in the Optimize tab of TOSHIBA Assist. The CD/DVD Drive Acoustic Silencer screen appears. 2 Click Silence Mode to make the drive run more slowly and quietly for listening to music - Toshiba Tecra A9-S9020V | User Guide - Page 161
can press it once, release it, and then press a function key to activate the hot key function. (Sample Image) TOSHIBA Accessibility window To use TOSHIBA Accessibility: 1 Click Start, All Programs, Toshiba, Utilities, and then Accessibility, or click the Accessibility icon in the Optimize tab of - Toshiba Tecra A9-S9020V | User Guide - Page 162
(TPM) NOTE This section only applies to systems with TPM. Your Toshiba computer includes the TPM (Trusted Platform Module), which is a security Trusted Platform Module Utility ❖ Infineon TPM (Trusted Platform Module) Installation Guide 2 Follow the directions on your screen. Once the TPM files - Toshiba Tecra A9-S9020V | User Guide - Page 163
does not guarantee that the fingerprint utility technology will be completely secure or error-free. Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of - Toshiba Tecra A9-S9020V | User Guide - Page 164
, but a password improves the security of your software. If your system supports power-on security, a Power-on button is also displayed above each enrolled Reader busy-wait for the reader to complete its operation. ❖ Problem with operation-the reader could not read your fingerprint. Swipe your - Toshiba Tecra A9-S9020V | User Guide - Page 165
/enable power-on security: 1 Open the Control Center and go to Settings - Power-on Security. (This wizard is displayed only if your system supports power-on security.) 2 Check the option Replace the power-on and hard drive passwords with the fingerprint reader. Power-on security can be configured to - Toshiba Tecra A9-S9020V | User Guide - Page 166
1 Open the Control Center and go to Settings - System Settings. 2 Check the Allow power-on security single sign-on check box. (Logon support must be enabled for this option to be accessible.) Fingerprint Management Fingerprints are stored in memory during enrollment. After a fingerprint is enrolled - Toshiba Tecra A9-S9020V | User Guide - Page 167
Utilities Fingerprint Authentication Utility 167 Fingerprints ❖ Enroll or edit current user's fingerprint templates-Runs the fingerprint enrollment wizard. You can enroll, edit, or delete fingerprints for the current user and, if power-on security is implemented, control whether they are stored in - Toshiba Tecra A9-S9020V | User Guide - Page 168
168 Utilities Fingerprint Authentication Utility Elevate Administrative Privileges for User ❖ Elevate administrative privileges for user.-By default, the operating system assumes you are a user and not an administrator, and renders most of the system settings in the Control Center gray and - Toshiba Tecra A9-S9020V | User Guide - Page 169
Utilities Fingerprint Authentication Utility 169 Registering a new Web page or dialog You are logged on to the computer and want to register a new Web page. To create a new registration: 1 Display a Web page you want to register. 2 Fill in the data you want to replay the next time you access this - Toshiba Tecra A9-S9020V | User Guide - Page 170
170 Utilities Fingerprint Authentication Utility ❖ If the page has multiple registered forms, but there is no active form, all existing registered forms for the page are displayed. You then select the one to be replayed. Replaying a registered dialog You are logged on to the computer and want to - Toshiba Tecra A9-S9020V | User Guide - Page 171
in the non-volatile memory. If the computer changes ownership, Toshiba recommends the following procedure: 1 Click Start, All Programs, Protector result in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke - Toshiba Tecra A9-S9020V | User Guide - Page 172
172 Utilities Fingerprint Authentication Utility ❖ Do not touch the reader with a soiled finger. Minute foreign particles on a soiled or dirty finger may scratch the reader. ❖ Do not paste stickers or write on the reader. ❖ Do not touch the reader with a finger or any object with builtup static - Toshiba Tecra A9-S9020V | User Guide - Page 173
enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out and network connections. ConfigFree also lets you identify communication problems and create profiles for easy switching between locations and communication - Toshiba Tecra A9-S9020V | User Guide - Page 174
utility is used to analyze network connections and fix networking problems with your notebook computer. For more information, see " icon in the Notification Area. ❖ Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. - Toshiba Tecra A9-S9020V | User Guide - Page 175
Utilities ConfigFree® 175 The Connectivity Doctor displays the following information: ❖ Status of the PC Network Connections ❖ Status of wired and wireless connections ❖ Wireless Connection band (a/b/g etc.) ❖ Status of Wireless Connection switch (Sample Image) Connectivity Doctor screen Profile - Toshiba Tecra A9-S9020V | User Guide - Page 176
176 Utilities ConfigFree® ❖ TCP/IP settings-includes DHCP, IP address, subnet mask, default gateway, DNS server, and WINS server settings ❖ Personal firewall settings for Internet connections ❖ Bluetooth® Security Level (for example, high or medium) ❖ Enable UAC (User Account Control) setting To - Toshiba Tecra A9-S9020V | User Guide - Page 177
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding - Toshiba Tecra A9-S9020V | User Guide - Page 178
Down menu appears. Start (Sample Image) Shut Down menu Arrow Shut Down Menu 2 Click Shut Down. The computer shuts down completely. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adaptor and - Toshiba Tecra A9-S9020V | User Guide - Page 179
conflict. When this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition, press Ctrl, you performed a shutdown before this message was displayed, a program or driver may have prevented Windows® from shutting down. Data stored in the - Toshiba Tecra A9-S9020V | User Guide - Page 180
.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem - Toshiba Tecra A9-S9020V | User Guide - Page 181
If the operating system fails to start properly, you may have to change your system's configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. To open the Startup menu: 1 Restart your computer. 2 Press F8 when your computer starts and - Toshiba Tecra A9-S9020V | User Guide - Page 182
advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖ Disable Driver Signature Enforcement ❖ the Startup menu may display different versions of Safe mode. Internet problems My Internet connection is very slow. Many factors contribute to the - Toshiba Tecra A9-S9020V | User Guide - Page 183
Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows® Help and Support to troubleshoot the problem first. For - Toshiba Tecra A9-S9020V | User Guide - Page 184
you can do to resolve hardware conflicts: ❖ Get the most recent drivers from the manufacturer. ❖ Disable the device. For an older device, remove Refer to the device's documentation for instructions about changing settings on the device. Fixing a problem with Device Manager Device Manager provides a - Toshiba Tecra A9-S9020V | User Guide - Page 185
not appear if the device is not using resources. ❖ The Driver tab, which displays the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one - Toshiba Tecra A9-S9020V | User Guide - Page 186
the AC adaptor and power cord/cable or from the system batteries (battery, optional secondary battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries. Here are some - Toshiba Tecra A9-S9020V | User Guide - Page 187
Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for other product information. For more information on maintaining battery power, see "Charging batteries" on page 105. Keyboard problems If, when you - Toshiba Tecra A9-S9020V | User Guide - Page 188
the display priority is not set for an external monitor. To do this, press Fn and F5 simultaneously (once). If this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to its previous setting. HINT: Holding the Fn key and pressing the F5 key - Toshiba Tecra A9-S9020V | User Guide - Page 189
information see Windows® Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the at resolutions of 800 x 600 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous - Toshiba Tecra A9-S9020V | User Guide - Page 190
usually show up as an inability to access the disk or as sector errors. Sometimes a disk problem may cause one or more files to appear to have garbage in them. Typical disk problems are: You are having trouble accessing a disk, or one or more files appear to be missing. Make sure you are - Toshiba Tecra A9-S9020V | User Guide - Page 191
access the second diskette, the first diskette (not the drive) is probably causing the problem. Run Errorchecking on the faulty diskette (for instructions see "Disk drive problems" on page 190). Optical drive problems You cannot access a disc in the drive. If the optical drive is an external drive - Toshiba Tecra A9-S9020V | User Guide - Page 192
), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is in the small hole next to the optical drive regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem is - Toshiba Tecra A9-S9020V | User Guide - Page 193
. If you are having trouble getting one or more of these devices to work together, several sections in this chapter may apply. Resource conflicts can cause problems when using PC Cards. See "Resolving a hardware conflict" on page 183. If your system does not have built-in drivers for your PC Card - Toshiba Tecra A9-S9020V | User Guide - Page 194
make sure each device has its own I/O base address. See "Fixing a problem with Device Manager" on page 184 for more information. Since all PC Cards or Sleep mode. This is known as "warm swapping" and is not supported. For more information on Hibernation and Sleep modes see "Hibernation mode" on - Toshiba Tecra A9-S9020V | User Guide - Page 195
which should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems. The printer will any problem with the printer itself. Make sure you installed the proper printer drivers as shown in "Setting up a printer" on page 71 or in the instructions - Toshiba Tecra A9-S9020V | User Guide - Page 196
per second) or higher. Refer to the program's documentation and the modem manual for information on how to change these settings. The modem is on, Toshiba Web site at pcsupport.toshiba.com. Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems - Toshiba Tecra A9-S9020V | User Guide - Page 197
verify that the Wi-Fi® adapter is recognized by the Windows® operating system, and that the driver is loaded. Carefully note any error messages-these will be very helpful if you should confer with a support technician at a later time. ❖ Verify that the network connection is configured to obtain its - Toshiba Tecra A9-S9020V | User Guide - Page 198
192.168.1.1 at the command prompt, and press Enter. 5 If "Request Timed Out" or another error message appears in response, then the problem is probably wireless-related. ❖ If you have enabled any security provisions (closed system, MAC address filtering, Wired Equivalent Privacy [WEP], etc.), check - Toshiba Tecra A9-S9020V | User Guide - Page 199
can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned " on page 184 for instructions on using Device Manager to view the optical drive properties. 7 Check the Toshiba Web site for new information - Toshiba Tecra A9-S9020V | User Guide - Page 200
programs build in an automatic backup, but you should not rely solely on this feature. Save your work! See "Computing tips" on page 84 for instructions. On a regular basis, back up the information stored on your hard disk. Use Windows® to back up files, or the entire computer, to an optical - Toshiba Tecra A9-S9020V | User Guide - Page 201
follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all the user's guides provided with your computer, as well as the manuals that come with the programs and - Toshiba Tecra A9-S9020V | User Guide - Page 202
202 If Something Goes Wrong Develop good computing habits 4 In the input field, enter a name that is descriptive enough to be easily understood in the future, such as "Before installing Brand X Accounting app." Then click Create. 5 The Windows® operating system creates the Restore Point, - Toshiba Tecra A9-S9020V | User Guide - Page 203
the data you create and store on its hard drive. Since problems with either hardware or software can make the data inaccessible or even software is required. Most of the optical drives built into recent Toshiba portable computer models can write to (or 'burn') as Support, and search for "back up." - Toshiba Tecra A9-S9020V | User Guide - Page 204
complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software. ❖ Restart the Windows . This will make it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data. 2 - Toshiba Tecra A9-S9020V | User Guide - Page 205
does not work for ports that support the "USB Sleep and Charge Toshiba Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before you contact Toshiba: ❖ Review the troubleshooting - Toshiba Tecra A9-S9020V | User Guide - Page 206
problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support specifications for your computer, visit pcsupport.toshiba.com. Go to the Tech Support Center, select your particular model from the - Toshiba Tecra A9-S9020V | User Guide - Page 207
92800 Puteaux Cédex France Italy Centro Direzionale Colleoni Palazzo Perseo Via Paracelso 10 20041, Agrate Brianza Milano, Italy Latin America and Caribbean Toshiba America Information Systems 9740 Irvine Blvd. Irvine, California 92618 USA 800-457-7777 (within the US) 949-859-4273 (outside of the - Toshiba Tecra A9-S9020V | User Guide - Page 208
A 28831 (Madrid) San Fernando de Henares Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States United Kingdom Toshiba Information Systems (U.K) Ltd. Toshiba Court Weybridge Business Park Addlestone Road Weybridge, Surrey KT15 2UL - Toshiba Tecra A9-S9020V | User Guide - Page 209
Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to modify the following system functions: ❖ Mute ❖ Password security ❖ - Toshiba Tecra A9-S9020V | User Guide - Page 210
210 Hot Keys/TOSHIBA Cards Hot Key Cards Using the Hot Key Cards The Hot Key Cards Hot Key Cards using the pointing device: 1 Move the cursor to the top center edge of the screen. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display 2 Double-click the Card for - Toshiba Tecra A9-S9020V | User Guide - Page 211
on page 158. Disc Creator utility This Application Card launches the TOSHIBA Disc Creator utility. TOSHIBA Hardware Setup utility For more information, refer to "TOSHIBA Hardware Setup" on page 154. TOSHIBA Button Support utility For more information, refer to "TOSHIBA Button Support" on page 159. - Toshiba Tecra A9-S9020V | User Guide - Page 212
NOTE Not all functions are supported on all models. Using the Application Cards To launch an application using the Application Cards: 1 Move the cursor to the top center edge of the screen. The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA Card display "stacked" Card - Toshiba Tecra A9-S9020V | User Guide - Page 213
Hot Keys/TOSHIBA Cards Hot key functions 213 3 The Card Case displays two rows of Cards. Cards that appear solid (not transparent) in the bottom row are enabled - Toshiba Tecra A9-S9020V | User Guide - Page 214
Cards Hot key functions Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. - Toshiba Tecra A9-S9020V | User Guide - Page 215
Cards Hot key functions 215 Password security This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: or Fn + (Sample Image) Security options ❖ - Toshiba Tecra A9-S9020V | User Guide - Page 216
Hot key functions Power plan or Fn + This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that - Toshiba Tecra A9-S9020V | User Guide - Page 217
Sleep mode or Fn + Hot Keys/TOSHIBA Cards Hot key functions 217 This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see "Using and configuring Sleep mode" on page - Toshiba Tecra A9-S9020V | User Guide - Page 218
Cards Hot key functions Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on - Toshiba Tecra A9-S9020V | User Guide - Page 219
Cards Hot key functions 219 Display modes or Fn + This TOSHIBA Card or hot key cycles through the poweron display options (only the first option is available when you do not have an external monitor attached) ( - Toshiba Tecra A9-S9020V | User Guide - Page 220
220 Hot Keys/TOSHIBA Cards Hot key functions NOTE Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended - Toshiba Tecra A9-S9020V | User Guide - Page 221
Cards Hot key functions 221 Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi® enabled-Enables just the Wi- - Toshiba Tecra A9-S9020V | User Guide - Page 222
Card or hot key enables/disables either the Dual Pointing Device. For more information on using the Dual Pointing Device, see "Using the Toshiba Dual Pointing Device" on page 66. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Disable or Enable Dual - Toshiba Tecra A9-S9020V | User Guide - Page 223
Cards Hot key functions 223 Changing screen resolution This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: or Fn + [Space bar] (Sample Image) - Toshiba Tecra A9-S9020V | User Guide - Page 224
224 Hot Keys/TOSHIBA Cards Hot key functions Keyboard hot key functions Fn + This hot key turns the cursor control overlay on and off . Fn + This hot key turns the scroll lock feature on and off. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom-out. Fn + This hot key turns the - Toshiba Tecra A9-S9020V | User Guide - Page 225
Appendix B Power Cord/Cable Connectors Your notebook computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada United Kingdom UL approved CSA approved Australia AS - Toshiba Tecra A9-S9020V | User Guide - Page 226
NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user's guide. AC alternating current BIOS basic input/output system bps bits per second CD compact disc CD-ROM compact disc read-only memory CD-RW - Toshiba Tecra A9-S9020V | User Guide - Page 227
disk drive HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O input/output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LPT1 line printer port 1 (parallel port) LSI large - Toshiba Tecra A9-S9020V | User Guide - Page 228
transistor universal serial bus uniform resource locator wide area network World Wide Web Terms The following terms may appear in this user's guide. A active-matrix display - A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as - Toshiba Tecra A9-S9020V | User Guide - Page 229
signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) - Basic instructions, stored in readonly memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start up - Toshiba Tecra A9-S9020V | User Guide - Page 230
unit (CPU). CPU cache - A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor - A symbol that indicates the current position - Toshiba Tecra A9-S9020V | User Guide - Page 231
the computer's case) or internal (inside the computer's case). Printers, disk drives, and modems are examples of devices. device driver - A program (called a "driver") that permits a computer to communicate with a device. dialog box - An on-screen window displayed by the operating system or - Toshiba Tecra A9-S9020V | User Guide - Page 232
the cursor to drag a selected object. In the Windows® operating system, this refers to the left mouse button, unless otherwise stated. driver - See device driver. DVD - An individual digital versatile (or video) disc. See also DVDROM. DVD-ROM (digital versatile [or video] disc read-only memory - Toshiba Tecra A9-S9020V | User Guide - Page 233
233 Glossary F file - A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. file allocation table (FAT) - The section of a disk that keeps track of the location of files stored on the disk - Toshiba Tecra A9-S9020V | User Guide - Page 234
234 Glossary Hibernation - A feature of many Toshiba notebook computers that saves to the hard disk decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut - A key or combination of keys that - Toshiba Tecra A9-S9020V | User Guide - Page 235
235 Glossary liquid crystal display (LCD) - A type of display that uses a liquid substance between two transparent electrode panels. When an electric current passes through the electrodes, the molecules in the liquid form a crystalline pattern that polarizes the light passing through it. A filter - Toshiba Tecra A9-S9020V | User Guide - Page 236
236 Glossary N network - A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail. non-interlaced - A method of refreshing a - Toshiba Tecra A9-S9020V | User Guide - Page 237
you plug in a cable for connection to a network or a peripheral device. processor - See central processing unit (CPU). program - A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See also - Toshiba Tecra A9-S9020V | User Guide - Page 238
ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S select - To highlight or otherwise specify text, data, or graphics - Toshiba Tecra A9-S9020V | User Guide - Page 239
serial bus (USB) - USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million utility - A computer program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web - See World Wide Web. - Toshiba Tecra A9-S9020V | User Guide - Page 240
, 107 240 not charging 186 notifications 110 power plan 216 power plan hot key 113 real-time clock (RTC) 104 removing 114 BIOS Setup see TOSHIBA Hardware Setup Bridge Media Adapter inserting memory media 134 removing memory media 134 button power 49, 59 start 123 C CD playing an audio 98 CD - Toshiba Tecra A9-S9020V | User Guide - Page 241
disk drive corrupted/damaged data files 191 missing files/trouble accessing a disk 190 running slow 190 diskette drive cannot problems 199 DVD, using 95 E environment computer-friendly 39 error messages device driver conflict 183 general hardware problem 183 non-system disk or disk error 180 problem - Toshiba Tecra A9-S9020V | User Guide - Page 242
183 resolving 184 headphones using 130 Help and Support Windows® operating system 183 Hibernation mode 73 configuring Service Providers 127 ISPs 127 J jack RJ-11 126 K keyboard character keys 86 function keys 87 hot keys 224 not working 179 overlay keys 88 special Windows® keys 87 troubleshooting - Toshiba Tecra A9-S9020V | User Guide - Page 243
Area 123 O opening the display panel 47 optical disc positioning 97 optical discs handling 97 inserting 96 removing 100 optical drive problems 191 troubleshooting 191 using 95 optical media creating 99 other documentation 38 overlay keys 88 P password deleting a supervisor 146 disabling a user 147 - Toshiba Tecra A9-S9020V | User Guide - Page 244
problem solving 195 printing a file 93 problem inserted 194 computer will not power up 178 contacting Toshiba 205, 206 corrupted/damaged data files 191 Device connection is slow 182 keyboard not responding 179 missing files/trouble accessing a disk 190 modem not receiving or transmitting 196 - Toshiba Tecra A9-S9020V | User Guide - Page 245
125 television adjusting display 70 Toshiba registering computer 43 worldwide offices 207 TOSHIBA Assist 138 Toshiba Dual Pointing Device 66 TOSHIBA Hardware Setup 154 Toshiba online resources 101 Index 245 traveling tips 120 troubleshooting DVD player general problems 199 external keyboard 187
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 |
 |
GMAD00159011
01/08
If you need assistance:
❖
Toshiba’s Support Web site
pcsupport.toshiba.com
❖
Toshiba Global Support Centre
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
“If Something Goes Wrong” on
page 177
in this guide.
Tecra
®
A9 Series
User’s Guide