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Toshiba Tecra A9-S9020V User Guide - Page 32

If Something Goes Wrong, CD/DVD Drive Acoustic Silencer

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32 Contents Booting from a bootable SD card 152 Mouse Utility 153 TOSHIBA Hardware Setup 154 TOSHIBA Zooming Utility 158 TOSHIBA Button Support 159 CD/DVD Drive Acoustic Silencer 160 TOSHIBA Accessibility 161 Trusted Platform Module (TPM 162 Fingerprint Authentication Utility 163 Fingerprint utility limitations 163 Fingerprint Enrollment 163 Fingerprint Logon 165 Power-on Security 165 Control Center 166 Password Bank 168 Care and maintenance of your fingerprint reader 171 Fingerprint reader limitations 173 ConfigFree 173 Getting Started 174 ConfigFree® Utilities 174 Chapter 6: If Something Goes Wrong 177 Problems that are easy to fix 177 Problems when you turn on the computer............178 The Windows® operating system is not working ..181 Using Startup options to fix problems 181 Internet problems 182 The Windows® operating system can help you 183 Resolving a hardware conflict 183 A plan of action 183 Fixing a problem with Device Manager ...........184 Memory problems 185 Power and the batteries 186 Keyboard problems 187

Section	Page
Tecra® A9 Series User’s Guide	1
Contents	27
Introduction	35
This guide	36
Safety icons	37
Other icons used	37
Other documentation	38
Service options	38
Chapter 1: Getting Started	39
Selecting a place to work	39
Creating a computer-friendly environment	39
Keeping yourself comfortable	40
Precautions	40
Important information on your computer’s cooling fan	41
Setting up your computer	42
Setting up your software	42
Registering your computer with Toshiba	43
Adding optional external devices	43
Connecting to a power source	44
Charging the main battery	46
Using the computer for the first time	47
Opening the display panel	47
Your computer’s features and specifications	48
Turning on the power	48
Adding memory (optional)	49
Installing a memory module	50
Removing a memory module	55
Checking total memory	57
Hard Drive Recovery Utilities	58
Creating Recovery CDs/DVDs	58
Hard Disk Drive Recovery options	60
Hard Disk Drive Recovery using the Recovery media	64
Installing drivers and applications	65
Using the Toshiba Dual Pointing Device	66
Using the TouchPad™	66
Scrolling with the TouchPad™	67
Control buttons	67
Disabling or enabling the TouchPad™	67
Using external display devices	68
Directing the display output when you turn on the computer	68
Adjusting the quality of the external display	70
Using an external keyboard	70
Using a mouse	70
Connecting a printer	70
Setting up a printer	71
Connecting an optional external diskette drive	72
Turning off the computer	72
Options for turning off the computer	73
Using the Shut Down command	75
Using and configuring Hibernation mode	77
Using and configuring Sleep mode	79
Closing the display panel	82
Customizing your computer’s settings	82
Caring for your computer	82
Cleaning the computer	82
Moving the computer	83
Using a computer lock	83
Chapter 2: Learning the Basics	84
Computing tips	84
Using the keyboard	86
Character keys	86
Making your keyboard emulate a full-size keyboard	86
Ctrl, Fn, and Alt keys	87
Function keys	87
Special Windows® keys	87
Overlay keys	88
Using the overlay to type numeric data	88
Starting a program	89
Starting a program from the Start menu	89
Starting a program from Windows® Explorer	90
Starting a program using the Start Search field	91
Saving your work	91
Printing your work	93
Backing up your work	94
Restoring your work	94
Using the optical drive	95
Optical drive components	95
Inserting an optical disc	96
Playing an audio CD	98
Playing optical media	99
Recording optical media	99
Removing a disc with the computer on	100
Removing a disc with the computer off	100
Caring for optical discs	100
Toshiba’s online resources	101
Chapter 3: Mobile Computing	102
Toshiba’s energy-saver design	102
Running the computer on battery power	103
Battery Notice	103
Power management	104
Using additional batteries	105
Charging batteries	105
Charging the main battery	105
Charging the RTC battery	106
Monitoring main battery power	107
Determining remaining battery power	109
What to do when the main battery runs low	109
Setting battery notifications	110
Conserving battery power	111
Power Plans	112
Using a hot key to set the Power Plan	113
Changing the main battery	114
Removing the battery from the computer	114
Inserting a charged battery	116
Taking care of your battery	117
Safety precautions	117
Maintaining your battery	118
Disposing of used batteries	119
Traveling tips	120
Chapter 4: Exploring Your Computer’s Features	121
Exploring the desktop	121
Finding your way around the desktop	122
Setting up for communications	124
Connecting your computer to a network	124
Connecting a modem to a telephone line	125
An overview of using the Internet	127
The Internet	127
The World Wide Web	127
Internet Service Providers	127
Connecting to the Internet	128
Surfing the Internet	128
Internet features	128
Uploading to, and downloading files from, the Internet	129
Exploring audio features	129
Recording sounds	129
Using external speakers or headphones	130
Using PC Cards	131
Inserting a PC Card	131
Removing a PC Card	132
Setting up a PC Card for your computer	132
Smart Card Reader	133
Using the Bridge Media Adapter Slot	133
Inserting memory media	134
Removing memory media	134
Using the i.LINK® port	135
Using an expansion device	135
Using an Optional Toshiba Express Port Replicator with your computer	136
Chapter 5: Utilities	137
TOSHIBA Assist	138
Connect	139
Secure	140
Protect & Fix	141
Optimize	142
TOSHIBA Application Installer	143
Setting passwords	144
Using an instant password	144
Using a supervisor password	145
Using a user password	146
Deleting a user password	147
TOSHIBA PC Diagnostic Tool Utility	148
TOSHIBA HDD Protection Utility	149
TOSHIBA SD™ Memory Card Format Utility	150
TOSHIBA SD™ Memory Boot Utility	151
Booting from a bootable SD card	152
Mouse Utility	153
TOSHIBA Hardware Setup	154
TOSHIBA Zooming Utility	158
TOSHIBA Button Support	159
CD/DVD Drive Acoustic Silencer	160
TOSHIBA Accessibility	161
Trusted Platform Module (TPM)	162
Fingerprint Authentication Utility	163
Fingerprint utility limitations	163
Fingerprint Enrollment	163
Fingerprint Logon	165
Power-on Security	165
Control Center	166
Password Bank	168
Care and maintenance of your fingerprint reader	171
Fingerprint reader limitations	173
ConfigFree®	173
Getting Started	174
ConfigFree® Utilities	174
Chapter 6: If Something Goes Wrong	177
Problems that are easy to fix	177
Problems when you turn on the computer	178
The Windows® operating system is not working	181
Using Startup options to fix problems	181
Internet problems	182
The Windows® operating system can help you	183
Resolving a hardware conflict	183
A plan of action	183
Fixing a problem with Device Manager	184
Memory problems	185
Power and the batteries	186
Keyboard problems	187
Display problems	188
Disk drive problems	190
Optical drive problems	191
Sound system problems	192
PC Card problems	193
Printer problems	195
Modem problems	196
Wireless networking problems	196
DVD operating problems	199
Develop good computing habits	200
Data and system configuration backup in the Windows® operating system	201
If you need further assistance	205
Before you contact Toshiba	205
Contacting Toshiba	206
Other Toshiba Internet Web sites	207
Toshiba’s worldwide offices	207
Appendix A: Hot Keys/TOSHIBA Cards	209
Hot Key Cards	209
Using the Hot Key Cards	210
Application Cards	211
Using the Application Cards	212
Card Case	212
Hot key functions	213
Volume Mute	214
Password security	215
Power plan	216
Sleep mode	217
Hibernation mode	218
Display modes	219
Display brightness	220
Disabling or enabling wireless devices	221
Disabling or enabling the Dual Pointing Device	222
Changing screen resolution	223
Keyboard hot key functions	224
Appendix B: Power Cord/Cable Connectors	225
Glossary	226
A	228
B	228
C	229
D	231
E	232
F	233
G	233
H	233
I	234
K	234
L	234
M	235
N	236
O	236
P	236
R	237
S	238
T	238
U	239
W	239

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Contents

Booting from a bootable SD card

....................

152

Mouse Utility

........................................................

153

TOSHIBA Hardware Setup

.....................................

154

TOSHIBA Zooming Utility

......................................

158

TOSHIBA Button Support

......................................

159

CD/DVD Drive Acoustic Silencer

...........................

160

TOSHIBA Accessibility

..........................................

161

Trusted Platform Module (TPM)

...........................

162

Fingerprint Authentication Utility

...........................

163

Fingerprint utility limitations

...........................

163

Fingerprint Enrollment

....................................

163

Fingerprint Logon

...........................................

165

Power-on Security

..........................................

165

Control Center

.................................................

166

Password Bank

...............................................

168

Care and maintenance of your fingerprint

reader

.......................................................

171

Fingerprint reader limitations

..........................

173

ConfigFree

...........................................................

173

Getting Started

................................................

174

ConfigFree

Utilities

........................................

174

Chapter 6: If Something Goes Wrong

....................................

177

Problems that are easy to fix

................................

177

Problems when you turn on the computer

............

178

The Windows

operating system is not working ..181

Using Startup options to fix problems

............

181

Internet problems

...........................................

182

The Windows

operating system can

help you

....................................................

183

Resolving a hardware conflict

...............................

183

A plan of action

...............................................

183

Fixing a problem with Device Manager

...........

184

Memory problems

..........................................

185

Power and the batteries

..................................

186

Keyboard problems

.........................................

187