Tripp Lite SU3000RTXL3UHV Owner's Manual for SmartOnline UPS 932609 - Page 10

Troubleshooting

Page 10 highlights

200608121 93-2609 SU Owner's Manual.qxd 10/3/2006 3:32 PM Page 10 Troubleshooting The UPS's control panel lights will turn on in the sequences below to signal that the UPS is having operational difficulties. Lights (On/Flashing) and Condition On: REPLACE BATT Condition: Replace Battery Solution Let the UPS system charge for at least 12 hours and perform a self test using the "ON/Test Switch" as described on page 6. If the light continues to stay on, contact Tripp Lite for service. On: BATT LOW, ON BATT Condition: Battery Low Prepare for imminent UPS shutdown. On: BYPASS, LINE, LOAD, OVERLOAD Reduce the load the UPS supports. Condition: On Bypass due to Overload On: FAULT Condition: Short Circuit Remove the cause of the short circuit from the UPS output. Flashing: FAULT Condition: Wiring Fault Check the utility line for wiring problems such as reversed line and neutral or a missing ground. On: FAULT, REPLACE BATT Condition: Battery Voltage too High Restart the UPS. If the problem persists, contact Tripp Lite for repairs. On: FAULT, REPLACE BATT, OVERLOAD Restart the UPS. If the problem persists, Condition: EEPROM Error contact Tripp Lite for repairs. On: FAULT, BYPASS, LINE, 100% Condition: On Bypass due to High Output Voltage Restart the UPS. If the problem persists, contact Tripp Lite for repairs. On: FAULT, BYPASS, LINE, 75% Condition: On Bypass due to Low Output Voltage Restart the UPS. If the problem persists, contact Tripp Lite for repairs. On: FAULT, BYPASS, LINE, 50% Condition: On Bypass due to High Bus Voltage Restart the UPS. If the problem persists, contact Tripp Lite for repairs. On: FAULT, BYPASS, LINE, 25% Condition: On Bypass due to Low Bus Voltage Restart the UPS. If the problem persists, contact Tripp Lite for repairs. 10

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The UPS’s control panel lights will turn on in the sequences below to signal that the UPS is
having operational difficulties.
Lights (On/Flashing) and Condition
Solution
On: REPLACE BATT
Let the UPS system charge for at least
Condition: Replace Battery
12 hours and perform a self test using
the "ON/Test Switch" as described on
page 6. If the light continues to stay on,
contact Tripp Lite for service.
On: BATT LOW, ON BATT
Prepare for imminent UPS shutdown.
Condition: Battery Low
On: BYPASS, LINE, LOAD, OVERLOAD
Reduce the load the UPS supports.
Condition: On Bypass due to Overload
On: FAULT
Remove the cause of the short circuit
Condition: Short Circuit
from the UPS output.
Flashing: FAULT
Check the utility line for wiring problems
Condition: Wiring Fault
such as reversed line and neutral or a
missing ground.
On: FAULT, REPLACE BATT
Restart the UPS. If the problem persists,
Condition: Battery Voltage too High
contact Tripp Lite for repairs.
On: FAULT, REPLACE BATT, OVERLOAD
Restart the UPS. If the problem persists,
Condition: EEPROM Error
contact Tripp Lite for repairs.
On: FAULT, BYPASS, LINE, 100%
Restart the UPS. If the problem persists,
Condition: On Bypass due to
contact Tripp Lite for repairs.
High Output Voltage
On: FAULT, BYPASS, LINE, 75%
Restart the UPS. If the problem persists,
Condition: On Bypass due to
contact Tripp Lite for repairs.
Low Output Voltage
On: FAULT, BYPASS, LINE, 50%
Restart the UPS. If the problem persists,
Condition: On Bypass due to High
contact Tripp Lite for repairs.
Bus Voltage
On: FAULT, BYPASS, LINE, 25%
Restart the UPS. If the problem persists,
Condition: On Bypass due to Low
contact Tripp Lite for repairs.
Bus Voltage
Troubleshooting
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200608121 93-2609 SU Owner’s Manual.qxd
10/3/2006
3:32 PM
Page 10