Uniden EXA8955 English Owners Manual - Page 40

TROUBLESHOOTING YOUR NEW PHONE Troubleshooting If your phone is not performing to your expectations, please try these simple steps first. Symptom The status light won't come on when the handset is placed in the base unit. The audio sounds weak and/or scratchy. Can't make or receive calls. The handset doesn't ring or receive a page. Suggestion • Make sure the AC adapter is plugged into the base unit and wall outlet. • Make sure the handset is properly seated in the base unit. • Make sure the charging contacts on the handset and base unit are clean. • Make sure that the base unit antenna is in a vertical position. • Move the handset and or base unit to a different location away from metal objects or appliances and try again. • Press chan to help eliminate background noise. • Make sure that you are not too far from the base. • Check both ends of the base unit telephone line cord. • Make sure the AC adapter is plugged into the base unit and wall outlet. • Disconnect the AC adapter for a few minutes, then reconnect it. • Reset the digital security code (See page 34). • Make sure talk is pressed. • The battery pack may be weak. Charge the battery on the base unit for 12-15 hours. • The handset may be too far away from the base unit. • Place the base unit away from appliances or metal objects. • Reset the digital security code (See page 34). 37